shepboyrd
Active Member
What's up guys,
I ordered a 22 Rebel back in June and received it in October. I had ordered the Rebel Level 2 package, and like many others realized it had been changed to Rebel Level B (No power folding mirrors) when my build sheet popped up. I contacted my dealer and was assured many times my truck would be built as I had ordered it. When the window sticker popped up, it confirmed that it was Level B. When the truck arrived at the dealer I saw there were no power folding mirrors, dealer told me they are not responsible and that would get me in touch with someone at FCA who will be able to resolve the issue, so I accepted the truck as is expecting to eventually get it worked out with someone at FCA. I am now told by the dealer, they tried everything and there is nothing anyone can do (never gave me a contact). My question is, has anyone been able to figure this out? I don't even know who to get in touch with, I talked with ramchat and they just said they would talk with the sales manager at my dealer to see what they could do. I know a lot of others had the same issue as myself so I'm hoping someone has gotten a solution to this.
I ordered a 22 Rebel back in June and received it in October. I had ordered the Rebel Level 2 package, and like many others realized it had been changed to Rebel Level B (No power folding mirrors) when my build sheet popped up. I contacted my dealer and was assured many times my truck would be built as I had ordered it. When the window sticker popped up, it confirmed that it was Level B. When the truck arrived at the dealer I saw there were no power folding mirrors, dealer told me they are not responsible and that would get me in touch with someone at FCA who will be able to resolve the issue, so I accepted the truck as is expecting to eventually get it worked out with someone at FCA. I am now told by the dealer, they tried everything and there is nothing anyone can do (never gave me a contact). My question is, has anyone been able to figure this out? I don't even know who to get in touch with, I talked with ramchat and they just said they would talk with the sales manager at my dealer to see what they could do. I know a lot of others had the same issue as myself so I'm hoping someone has gotten a solution to this.