2019 ram rebel, 2 batteries?

[ZREBEL89]

I took my truck to the dealership to have the exausht manifold replaced. I also told them randomly when I come to a stop I get told "put the truck in to P then the desired gear."
I have been calling and emailing my servisor advisor for a week with no contact. They finaly call me back today to tell me I need a new battery for them to contine to work on it. I just bought this battery back in august of 2022. I told them it was a reletively new battery and that I dont think it was battery since it has very rarely and randomly done that since I bought the truck new in 2019. Never I had time to take it in for something that rarely happens. They then say it is the second battery that needs to be replaced. Does the 2019 ram rebel 5.7 Hemi non-etorque come with 2 batteries? I can't find any info on it having 2 batteries.

 

[SD Rebel]

No, the 2019 RAM Rebel Hemi non-Etorque only has one 12-volt battery.

 

[ZREBEL89]

No, the 2019 RAM Rebel Hemi non-Etorque only has one 12-volt battery.

Yeah, Thats what I figured, they are trying to charge me close to 400 to replace an non-existent 2nd battery.

 

[SD Rebel]

Yeah, Thats what I figured, they are trying to charge me close to 400 to replace an non-existent 2nd battery.

For a RAM dealer, not surprised. I love my 2019 Rebel, has been one of the best new purchases I've made, zero issues, but the dealer experience has been garbage.

 

[Ramgoose]

For a RAM dealer, not surprised. I love my 2019 Rebel, has been one of the best new purchases I've made, zero issues, but the dealer experience has been garbage.

Perfectly stated.

 

[RamCares]

I took my truck to the dealership to have the exausht manifold replaced. I also told them randomly when I come to a stop I get told "put the truck in to P then the desired gear."
I have been calling and emailing my servisor advisor for a week with no contact. They finaly call me back today to tell me I need a new battery for them to contine to work on it. I just bought this battery back in august of 2022. I told them it was a reletively new battery and that I dont think it was battery since it has very rarely and randomly done that since I bought the truck new in 2019. Never I had time to take it in for something that rarely happens. They then say it is the second battery that needs to be replaced. Does the 2019 ram rebel 5.7 Hemi non-etorque come with 2 batteries? I can't find any info on it having 2 batteries.

Hello @Zrebel87 ,

If you need some help with this, please reach out to us. We would be happy to assist with the diagnosis of your vehicle. Please send us a direct message.

Callie
Ram Cares