2019 1500 Mild Hybrid Battery Failure

[Jvmes1]

Has anyone had success getting Chrysler to cover/partially cover a replacement of the 48v battery that’s part of the mild hybrid system on the 2019 1500? I have a 3.6L non-e-torque model. I never knew it had the mild hybrid system until the engine light came on and the code was for the 48v lithium battery. It’s at 63K mi (all svcs done by the book & on time by the dealer) and is at the dealer now for official diagnosis. I know the system is covered to 60k so it sucks to know I might be on the hook for $2k+ for this. Just wondering if anyone’s dealt with this and had any success getting an exception from Chrysler.

 

[vincentw56]

Has anyone had success getting Chrysler to cover/partially cover a replacement of the 48v battery that’s part of the mild hybrid system on the 2019 1500? I have a 3.6L non-e-torque model. I never knew it had the mild hybrid system until the engine light came on and the code was for the 48v lithium battery. It’s at 63K mi (all svcs done by the book & on time by the dealer) and is at the dealer now for official diagnosis. I know the system is covered to 60k so it sucks to know I might be on the hook for $2k+ for this. Just wondering if anyone’s dealt with this and had any success getting an exception from Chrysler.

You have to have eTorque if you have the 48v battery. Non-eTorque trucks don't have a 48v battery. I believe it's covered under a 100,000 mile warranty.

 

[Jvmes1]

You have to have eTorque if you have the 48v battery. Non-eTorque trucks don't have a 48v battery. I believe it's covered under a 100,000 mile warranty.

I have the one that doesn’t say e-torque on the hood and has a normal alternator, but has what they call a mild hybrid system where the 48v lithium batt behind the bench seat assists the motor when accelerating and works when the auto-off feature is engaged. I have the certified warranty (100k) but dealer says it’s not covered under that (if it is indeed the lithium batt).

 

[vincentw56]

I have the one that doesn’t say e-torque on the hood and has a normal alternator, but has what they call a mild hybrid system where the 48v lithium batt behind the bench seat assists the motor when accelerating and works when the auto-off feature is engaged. I have the certified warranty (100k) but dealer says it’s not covered under that (if it is indeed the lithium batt).

I think you are confused. They didn't start putting badges on until 2021. You don't have a regular alternator. That big motor on top of the engine is the eTorque motor.

 

[SpeedyV]

My understanding is that all 5th-gen V6 engines (since 2019) are eTorque-equipped. The eTorque system is covered under the 8 year / 80K mile federal emissions warranty. I haven't had to get into this with mine, so I can't speak to the battery. Any extended warranty (even my Mopar Lifetime MaxCare warranty) won't cover the battery, but the federal warranty might supercede this.

 

[smashweights]

Open your 2019 warranty booklet for them:

From Page 17

B. Parts Covered For 8 Years Or 80,000 Miles
If your vehicle has one of the following parts, this
Federal Emission Warranty covers that part for a period
of 8 years or 80,000 miles, whichever occurs first,
calculated from the start of the Basic Limited Warranty
as set forth in Section 2.1 E. The covered parts are:
• Belt Driven Hybrid Starter Generator Assembly
• Catalytic Converter
• Powertrain Control Module
• Power Pack Unit - 48 Volt

If you have a battery pack you have an eTorque, which is all the 3.6L motors

 

[Ellisstrong]

My understanding is that all 5th-gen V6 engines (since 2019) are eTorque-equipped. The eTorque system is covered under the 8 year / 80K mile federal emissions warranty. I haven't had to get into this with mine, so I can't speak to the battery. Any extended warranty (even my Mopar Lifetime MaxCare warranty) won't cover the battery, but the federal warranty might supercede this.

This is correct. The battery pack is covered under the 8 year 80k emissions warranty stuff

 

[mikeru82]

Has anyone had success getting Chrysler to cover/partially cover a replacement of the 48v battery that’s part of the mild hybrid system on the 2019 1500? I have a 3.6L non-e-torque model. I never knew it had the mild hybrid system until the engine light came on and the code was for the 48v lithium battery. It’s at 63K mi (all svcs done by the book & on time by the dealer) and is at the dealer now for official diagnosis. I know the system is covered to 60k so it sucks to know I might be on the hook for $2k+ for this. Just wondering if anyone’s dealt with this and had any success getting an exception from Chrysler.

To summarize, if you have the 48V battery module you have etorque. All 5th gen 1500's with the 3.6L v6 are equipped with etorque. Etorque is what makes it a mild hybrid. And they didn't start putting the etorque badges on until the 2021 model year. You absolutely have a truck equipped with etorque. How many miles are on your truck? As far as years go you're still inside the 8 years part, but if you're past 80k miles the battery will not be covered under the 8/80k federal emissions warranty.