2020 Rebel, 1 year old, 17000 miles. Great truck, solid dealership, no issues for a year. As soon as cold weather hit here in NH the touch screen buttons would not work until a few minutes after start up. Firmware, flash all done by dealership with no change and no codes. Further diagnostics pointed to possible radio head issue. Star did more remote diagnostics and found nothing so authorized new radio. Radio installed yesterday, exact same issue this morning, buttons are there but zero functionality!!! Help!!!
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12” Uconnect
- Thread starter Ragoodsp
- Start date
mikeru82
Legendary member
Are you having problems with certain buttons (functions) or is it the entire touch screen? Also, you didn't say what the outside temperature was. How cold are we talking?
Sorry, miss represented! Heat is OK , all other function buttons do not work.
mikeru82
Legendary member
32 degrees is relatively warm compared to the temps we've been having where I live. I think it got down to 10 degrees last night. We haven't had any issues with either the 12.1" in the Limited, or the 8.4 in the Laramie. Strange that it took a year for yours to start showing issues. I'm surprised the head unit didn't fix the problem. I hope they are able to figure out what the problem is. Please share with us if/when it's fixed.
