‘19 Ram Classic just dies while driving.

[Slnichols]

HELP. I have a 2019 Ram Classic Big Horn. It’s been quite a journey with this truck. First, about a month after I bought it (Feb 19) I noticed the bed was a couple of inches to the left of the cab. Turns out, it was the cab needing adjustment not the bed. Drove it for a year fine. 2 months ago I got in and it was dead. The interior lights would work but it would not start—not even try to turn over. I disconnected the neg battery post and waited a few minutes, hooked it up and it started. Drove it for a couple days then, backing out of my garage it died—while moving it just died. It was on the way to the dealer for some warrenty paint repair so I figured I’d disconnect the battery again and drive it over. When I opened the door the alarm went off. Nothing I could do to turn it off. Could not turn the key to off and could not get the key out of the ignition. Pushing the buttons had no effect. Disconnecting the battery silenced the alarm. Had it towed to the dealer. They tried for two weeks to fix it. They changed the ignition module, and it didn’t’ work. They reprogramed the keys and it didn’t work. They reprogramed 1 new key and it didn’t work. They programmed two new keys and said that fixed it (Makes no sense why the second key would help). Picked it up and drove 4 hours away and it died while driving 30 mph, in the middle of a busy intersection. They clearly don’t know what’s going on with this thing and won’t pay to tow it back to their shop. They want me to send it to a local small town dealer, 4 hours from home. I can barely get them to return my calls. The service rep says all they can do is have it towed to the closest dealer. HELP.

 

[RAM Patriot]

You might need to invoke the Lemon Law on this vehicle.

It sounds like you have a wiring issue or short on the truck.

 

[Slnichols]

Thanks for the response. In the NE the lemon law is only good for 12 months. I’ve had this 18. I think they pinched a wire messing with the cab and it took a year to wear to the point it’s causing an issue.

 

[RAM Patriot]

Thanks for the response. In the NE the lemon law is only good for 12 months. I’ve had this 18. I think they pinched a wire messing with the cab and it took a year to wear to the point it’s causing an issue.

Agreed. Finding the pinched wire could be a time intensive process. It would help to have the truck on a lift.

 

[VectorZ]

Reach out to @RamCares and file a NHTSA complaint if you're in the US.