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Good news to report. The dealership in Huntington Beach CA inspected the truck and replaced the truck with a brand new truck with the identical equipment package.
Happy for my daughter to get a new truck and not a repaired truck.
Also thank you Mark from RamCares for offering to help any time...
Seems crazy but Shoe Goo is my go to for something like this. The stuff holds almost any type of material, lasts long. Seriously the strongest bonds I've ever seen.
Hi Mark,
THIS HAS TURNED INTO A JOKE AND NIGHTMARE! The wheel came off Tuesday night in Cypress CA, my daughter called RAM ROADSIDE ASSISTANCE, they came immediately, but for some reason they took the truck to Los Angeles, then locked it up and were supposed to deliver it to the dealership on...
I'm a little surprised RAM hasn't added the hybrid system to the EcoDiesel. My daughter and son-in-law say the system on the Hemi is phenomenal. Maybe they will add it. I don't care about the acceleration that much. if I did I'd get a 2500 with the Cummins or the Hemi/Hybrid. I knew the small...
Yes...that is my goal truck. Gload you enjoy the Ecodiesel. I'm hoping to get the Ecodiesel & Rambox (design brilliance!). I really was impressed with my daughters truck! So many nice touches. She got the Hemi with the Hybrid system and says the acceleration from stop lights is surprising. I...
Thank you for reaching out Mark. Hopefully this will turn out OK. My daughter is very spooked about the vehicle and it's qualify control during manufacturing and asking what else could happen? This is her primary vehicle and she has a 3 year old so she's a normal Mom that wants to make sure she...
HAHA! That is true, but I'd have a hard time getting my daughter to cry, she's a tough cookie. Yesterday the dealership said they may give her a new vehicle. That is my hope. But the dealership needs to inspect the truck. Keeping my finger crossed for her.
Luckily there was no damage done until the truck was put on a tow truck....that I hear did a little damage to the front spoiler. But it still has to be dropped off to the dealership today. I have no clue what that will lead to.
No cotter pins....here's the ball joint after the failure! Must be a castlehead nut. My guess is the nut was not put on at the factory or the nut failed.
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