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  1. M

    360 Camera Alignment

    Hi OP, any follow-up on the 360 View issue? I came across the same issue today after changing both side mirrors.
  2. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    I am thinking about moving to State Farm or other insurance sometimes later. But after some research it seems to me that many insurance companies have the similar issue like this.
  3. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Thanks again! I am actually kind of a pushover in daily life but this time I just try my best to stand my ground.
  4. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Not yet. I asked the tech at the dealership if they can directly carve the vin number but they said they cannot do that. I am going to get a shield installed later. I know that shield can also be cut out within minutes but hope at least it can deter the thief.
  5. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Finally get my truck back today with OEM catalytic converter installed, after a long battle with Caliber, Progressive and Dealership. The dealership and insurance finally get the estimate difference settled and I don't need to pay for the difference. It has been almost one month. I am very...
  6. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Right. The progressive manager kept telling me it is just bolt on repair and he does not understand why welding is required. Anyway they are going to grant me with one extra hour that will belong to other item, but should cover the wiring repair. I might still need to pay the difference but...
  7. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Well. It looks like Progressive took care of your son's truck very well, not like in my case that I had to fight for every penny.
  8. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Yup, that is similar on my estimate. on Mine the part is $4100 and plus $800 core charge.
  9. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Thanks. The OEM part has been settled weeks ago after fighting back and forth with Progressive.
  10. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Actually no. The adjustor said they have the photo taken at the area of damage and they still don't think there is need for wiring soldering. The manager of the adjustor promised to give me one more hour on the estimate, but under different item (not for wiring).
  11. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Jeez! I got a little bit improvement in the situation today: Dealership side: the service manager admitted the previous 6.5 hours is a little bit over-estimated because of its "unique wiring damage issue", and they looked at it today again and think it is actually not as bad as what they...
  12. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Thanks. Since I didn't get a chance to see the damage, I am not sure how the wires have been cut by the thieves. But I am sure that the dealership did employ sloths to save money :)
  13. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    I just could not make that body shop pay using their own insurance. I tried it but the best we could reach is to let them pay the deductible. And also even if they agree to repair using their insurance, I am pretty sure that they will go for the aftermarket one bc the cost difference is huge...
  14. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    I don’t know actually. They just keep saying according to “Pro Demand” (no idea what is that), it request 6.5 hours. Funny that I asked another service advisor that I knew previously, he said he just get two trucks repaired for stolen cat converter and the labor time is 3 hours below. But since...
  15. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Latest update: I am extremely frustrated with the service advisor based on what happened this evening. I called him all day (like 30 times) but no answer, and guess what, around 5pm he sent an email to Progressive adjustor (cc the service manager and myself), and telling him that 2 hours labor...
  16. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Thanks. I am not sure about that part (if the factory harness was taken when it got hit).
  17. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Got it. That is actually similar to what Insurance adjustor told me yesterday about the extra 1.5 hours on "re-soldering the wiring". I asked him why they don't cover this item in the estimate, and the adjustor said there is no "re-soldering" as the whole component is being replaced. Looks like...
  18. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Haha probably I also watched the news. It has been crazy for the catalytic converter theft in Houston and other parts of the country. I hope all the catalytic converter thieves get life sentence.
  19. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Thanks again! I think that service technician made this estimation and added all those extra hours on his own. Lucky that I went to the dealership yesterday and directly talked to his manager (service manager). We three (manager, service advisor and myself) briefly talked about the situation and...
  20. M

    Catalytic converter stolen; Progressive only endorse aftermarket converter, any issue?

    Hope no more members here will go through all the troubles/hassles I have been dealing right now. I had spent so much time to make Progressive to approve on the OEM part. It is kind of funny that the manager of the in-network body shop Caliber Collision where the converter got stolen was pushing...
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