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Chiming in, my CDJR techs tried to change the setting in the IPC, but for some reason my Big Horn doesn’t have the setting. They double checked other Big Horns on the lot and those have the option to change speed door locks. They’ve ordered a replacement digital gauge cluster, so we’ll wait and see if that fixes the problem.
Also had them update UC5 for CarPlay stuttering issues and the TCM for harsh gear changes.
Did my first service today at my selling dealer on my 2025 Limited and showed the advisor the Star bulletin and when looking up my VIN he said he saw the same bulletin. They claim, however, when the tech tried to select the option to enable auto door lock that it was grayed out and couldn't enable it. Then they supposedly tried with another scanner and printed some report with a list of items, saying it was not present on a $91k MSRP vehicle and that the only trim that had it was a Laramie. The advisor didn't even know how to pronounce "Laramie" so I don't think he had a clue. He then asked if I had my window sticker which is in my glove box and looked for it there, another clue that they didn't have a clue.
So, after dealing with this for 6 months, the good news is I have almost trained myself to lock the doors after starting the truck, but I certainly wouldn't mind having it work and one less button to push to get going.
Any suggestions? How do I go about opening a Star case?
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