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I believe each state has specific criteria/standards to be met for lemon law. As long as you have met those standards and can prove the problem still persists, I think FCA’s opinion does not matter. Good luck.
I drop off my truck at the dealership for repurchasing under the FL lemon law. Really hate to see it go, as it should have been the best truck I ever owned. The truck’s vibration caused the buyback, but FCA’s absolute refusal to give a crap about is customers is why I am not replacing with...
My best advice would be to grab the beverage of your choice and sit down to read this entire thread. Nobody has found a fix and the only success stories are those of us who have gone thru lemon law. Your mods may exclude you from lemon option. I would make sure truck is rolling right before...
It will keep repeating itself until you go lemon law. Ram brought my truck back 3 times for 28 days in the shop from Oct thru January, but did nothing. i learned thru arbitration that Ram did no warranty work after Sept. 3. They cut me off 26 days after purchase, and tried to convince me I...
Prior to my arbitration, RamCare would not return calls frequently. They would have me talk to a sympathetic representstive,, then turn me over to the case manager to slam the door in my face. I was “denied” four times before filing for lemon law and winning. RamCare is not there to help you...
Well, I have received the arbitrators decision and Ram will be repurchasing my 2020 Limited Diesel. Honestly, it was shocking to hear that Ram cut me off from honoring their warranty a mere 26 days after purchase. They wrote me off and wanted me to go away. Although the truck was in their...
Brief update on Ram experience. Bought truck in August. Replaced all 4 tires within first month. Been in dealerships service department for 26 days and counting. Had to rent cars another 2 weeks for long trips because vibrations make me sick on long drives. Filed lemon law claim. Just received...
For all of you wobblers out there, is this just happening to those of you equipped with the air suspension, or is it happening across the full range of Rams?
Courtney, Thank you, but ”RamCares” does not care. First rep told me that defective tires were not covered one week after buying a $70k truck. Second Rep Deidre and third Rep Tinielle have both told me that my truck is within specs and I am not feeling what I am feeling. I keep being told...
Dropped off truck yesterday for final attempt to fix, per FL lemon law. Dealership has been great, but I asked what would they be doing differently this time compared to the past? They said they do not know, as this would be handled by FCA. I then emailed my “Lemon Law MVDN Coordinator“ at...
I had my tires replaced by dealership at 1300 miles. Did not fix the problem at all. RamCare keeps telling me it is normal; service mgr tells me it is a problem,but does not know what to fix and FCA says nothing. FL lemon law has me dropping off my truck Monday for the final attempt to fix...
My arbitration is Feb 1. I have audio and visual dash cam footage of all drives with service manager describing what he is feeling and all documentation that does not match his experience. Just can’t believe the level of lying RamCare is willing to do. They are accepting that my last trip to...
Short update. RamCare told me specifically that they contacted the service manager at the dealership and he stated everything was within specs On my truck. I called the service manager at the dealership immediately afterwards, and he said that he has never spoken with anyone. A straight up...
new update on RamCare. After 34 days out of service and the inability of my truck safely driving +80mph, Tenielle at RamCare has told me FCA has denied any further action on my truck. This is the fourth denial. I asked for the basis of this decision, and she said she was only showing a single...
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