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Got a lawyer, just want them to take the truck back. I'll get something else. The service department at Glenn CDJR is a joke. RamCares suck. Such a disappointing experience
I called the bar association for my area and they are getting in contact with one. The law in Kentucky says 30 days to fix the issue which yesterday was the 30th day. I'm getting a call at some point this morning. After mentioning an attorney RamCares said they closed my case
No, Ram Cares closed my case when I mentioned an attorney and the dealership doesn't have any updates on when the staircase engineer will be able to assist and they say RamCares is who I need to talk to. No response yet from @Winchester3030 on who he talked to at Stellantis.
The 5rh time talking to Ram Cares they state that they usually only help people with out of warranty claims so they push it back to the dealer saying they have to help. Ram Cares refuses to do anything. I guess I ha e to get a attorney because now I'm pissed getting the run around is a joke
Thanks! I seen people with the same issue with the truck but not as far as keeping the dealer to cooperate with me. I will look back and see if I can find out how they persuaded the dealer to help or who they talked to
I am new here I dont mean to complain, I love Ram trucks but man I'm having issues with figuring out what to do.
I dropped my truck off at beginning of August for a Misfire code on cylinder 2,4 and 5, thats the 2nd CEL in 1900 miles. They said it'll be a couple weeks. Then got a call that it...
Msrp was 63,500 the dealer discount and rebates I paid 48,050
Didn't negotiate price just my trade in offer
2025 bighorn night edition panoramic roof, level 2 equipment, wireless charger deck, max tow, 33gal fuel cell
My 2025 bighorn has a misfire code cylinder 2 4 and 5 they have a star case engineer working on it "in a few weeks" I have a jeep compass loaner. I have to talk to Ram Cares I need to get back in a truck. I bought it for 48k it was msrp at 63..thought I got a deal lol
It's optioned out max tow...
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