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Dealership was only doing what they were told by Stellantis/ RAM corporate which was “not covered”. First call to corporate was a hard no also. Not until RAMCares got involved that it turned into a one time “good will” repair. I agree the MaxCare extended contract is very clear.
Jmac,
Just remember they were very resistant to honoring the MaxCare warranty. After Stellantis agreed it was deemed as a “ one time good will” repair. Before you sign anything make sure they understand that you expect the rear slider assembly to be covered for the life of the contract.
I made...
Good news they are going to cover the rear slider window assembly replacement as a one time “good will” repair. It is clearly stated that it is covered in the literature for Mopar vehicle protection MaxCare plan.
RamCares definitely helped in this matter!
Dealership told me today that Stellantis will not cover cracked sliding window frame rear assembly leak. My extended warranty from Mopar clearly states the entire rear window assembly is covered. Going through proper channels now. First call to corporate I was told no warranty coverage again...
I will be taking my 2019 in for the second slider crack leak. Same place. I could tell when they replaced the frame and glass the first time it was inevitable. Under 19 K miles on my truck ( drive company car all week).
I had only opened the slider window once immediately after the replacement a...
All points certainly true. Everyone’s circumstances are different for sure. I’m good for the economy I guess. But only have 2 low mileage vehicles( do not require frequent oil changes) and one company vehicle. My dealership is 5 miles away and have been excellent. Plus I like walking the lot...
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