V6 hard shifts when engine is cold

[ghammer]

Update to my situation. RAM Service Manager stated I was eligible for a new transmission ($100 deductible). Sounds great, but they said could take a month (not great!). I plan to call some other RAM dealerships and see what they say in regard to timing.

 

[Jako]

Update to my situation. RAM Service Manager stated I was eligible for a new transmission ($100 deductible). Sounds great, but they said could take a month (not great!). I plan to call some other RAM dealerships and see what they say in regard to timing.

I wish you the very best. Perhaps a dealer that has a wait is a good thing. Does that mean he has many repeat customers?
It took 4 months to get my engine replaced. I was told day one that it would be 2 to 3 months. I tend to believe a transmission would be a simpler replacement.
Again wishing you the best.

 

[Nparsons09]

Update to my situation. RAM Service Manager stated I was eligible for a new transmission ($100 deductible). Sounds great, but they said could take a month (not great!). I plan to call some other RAM dealerships and see what they say in regard to timing.

Just joined this forum to learn more about this exact issue. I have a 2020 1500 3.6L (53k miles). Noticed the hard shifting around 45K. Brought it to RAM dealership and they did the PCM software update and said that should fix it. It didn't. Like the original post, my hard shifting is at first start. When I leave my house in the morning, the shifting from 3rd to 4th is super hard and clunky and the truck jerks forward. After that it's fine.

Definitely losing confidence in this truck. I asked the dealership about transmission fluid and they said it's a sealed unit and doesn't require service.

I just had almost an identical situation . Like you, my ram had the jerking at cold start-up while going into 3rd gear when first leaving In the morning. I brought to the dealer at 45k, dealer checked it and said nothing was wrong, just driver habits. Fast forward a few months, around 51k I had a check engine light indicating a code for 3rd gear. Ultimately, my transmission needed to be replaced which took 5 weeks. Dealership originally said the transmission needed to be replaced, then said Ram has this newer “d-clutch” repair they needed to try first. That was a waste of two weeks which the repair didn’t work and threw more codes. Overall a frustrating process and lack of support from Ram. It was covered under warranty but no extended coverage on the new transmission which is worrisome.

 

[ghammer]

Final update on my 2020 Bighorn V6. Transmission totally crapped out on me. Got stuck in 3rd for an entire drive. Wouldn't shift up and wouldn't shift down. RAM service finally acknowledged a major issue with the transmission but the warranty process was ridiculous. Service manager told me it would be at least 4 weeks to determine whether it was covered under the powertrain warranty and they only cover 5 days of rental, and offer no loaner. I ended up trading it in, with the dead transmission. Lousy experience.

 

[Jako]

Final update on my 2020 Bighorn V6. Transmission totally crapped out on me. Got stuck in 3rd for an entire drive. Wouldn't shift up and wouldn't shift down. RAM service finally acknowledged a major issue with the transmission but the warranty process was ridiculous. Service manager told me it would be at least 4 weeks to determine whether it was covered under the powertrain warranty and they only cover 5 days of rental, and offer no loaner. I ended up trading it in, with the dead transmission. Lousy experience.

Sorry to hear of your plight. My hemi crapped out at 40,011 miles, service advisor said 2 to 3 months from the start, 4 months before I got it back. Dealership was loaded with work and a replacement engine ties up the bay. Service leaves something to be desired for the Ram from my experience.

 

[ghammer]

Sorry to hear of your plight. My hemi crapped out at 40,011 miles, service advisor said 2 to 3 months from the start, 4 months before I got it back. Dealership was loaded with work and a replacement engine ties up the bay. Service leaves something to be desired for the Ram from my experience.

Thank you! Sorry to hear about your issues, as well. I have had great experiences with RAM sales but not great with RAM service.

 

[J-barcarp]

Ram charged me $600 to diagnose my cam shaft issue and they could not understand why i did not want to let them keep the truck for “at least 3-4 months” while they waited for the part…..took it to a private garage and they had oem equivalent part in 4 days.

 

[Jako]

Ram charged me $600 to diagnose my cam shaft issue and they could not understand why i did not want to let them keep the truck for “at least 3-4 months” while they waited for the part…..took it to a private garage and they had oem equivalent part in 4 days.

I had the "Lifetime Warranty" so I was "captured". On the plus side it only cost me $100 plus tax and the dealership put in a new battery as mine died from sitting. It is the 3rd OEM battery for my Ram and the 2nd OEM was also covered under warranty ( 2 yrs. old).

Fortunate for me I still have my 2001 Dodge Ram for trucking but I did need to replace the radiator, radiator lines and the throttle position sensor twice as the first was defective.

Unfortunately the AC is totally shot so it was not a pleasant summer with my 2001.