Does he? I'd say not really. Take a look at the recall list for 2019 Ram 1500's compared to 2020 models and then tell me they refuse to address concerns. They have addressed other problem areas as well, which didn't warrant a recall, such as redesigning the rear window frame for the issue with cracks forming. I'm not going to list everything they have addressed because I'm lazy. But I will say that all manufacturers seem slow to respond to complaints. Maybe Ram is slower to respond to complaints and maybe they aren't. I really don't know the answer to that and I don't think anyone else here does either. We'd need real data to know for sure, not just the opinions of people anonymously posting in a forum.But he makes a valid point though