This is a well known issue. The problem... Sound is degraded when using a USB connection, and or car play any version. You would think a hard wired connection would sound awesome! But something about the electronics is not allowing it.
Ram/dodge FAC states, “it’s a phone problem” stop bothering us.
Apple/Android/ and 10,294 different variety of phones state it’s the trucks problem.
Only work arounds we know of... Don’t use USB for audio. Yea, I know it sucks!
Use Bluetooth! Put your phone up to about 90% volume and enjoy!
or
Use a CD! The CD player I guess has a great clear sound!
Fade Audio towards the front 1-2 clicks! It will sound better!
It’s sad that a huge company
@RamCares keeps pointing fingers at the consumers! It’s a glitch in the software, and inputs. Period!
no, they won’t do jack shir about it cause the next version of uconnect is coming, and they don’t give two squats about this old outdated equipment! (Even tho most of of have saved up, taken pride, what have you to get our beautiful trucks! It’s a disgrace on RAM)
if they do answer which I doubt
@RAM or
@RamCares will, they will ask the same basic questions. First, what firmware version are you on? Have you tried another cable? Have you tried another phone, reset the radio, check your audio and EQ settings on phone. Then, we are sorry to hear your having problems with your ram truck. It will be noted for a solution. To which we will never have one.
Ok, I feel slightly better now! After my rant!
It’s just sad as hell a Honda Civic has a better audio system then our 50k plus trucks! Fact that RAM has not done anything about it, other then denying and taking the precious time of your vehicle staying in the shop! I’ve seen and heard trucks be left in the shop for weeks/months while they tried to change he same part for the same part! I’ve seen a month waiting for software, to do nothing. (While the consumer pays his bill, and gets no rental) So, I would not waste your time taking it to the dealership, unless you want to pay for your broken truck they don’t think is broken, sitting in a bay, while some kid who does not care about his own vehicle let alone ours takes **** apart, breaking tabs, pulling harnesses, making pin holes in your wires trying to figure it out. And oh, they do notice the issue!! BUT not having a clue, some tear apart the full truck to test each speaker and amp! (Yup, got back into my truck with the dash falling off, filled with cigarettes smoke, seats all over the place, and charged me for the wrong service, while hiding my coupon)
It’s software! We know it, they know it! But to RD a fix will cost more then they want to spend.
It’s a big pile of poop!
Super sorry! I hope someone figures something out.
Fade two clicks to the front, it will improve a ton! Don’t matter if you have the Alpine/HK or stock non-amp.. The USB audio is horrid! Negates the whole CarPlay being useful. Unless you don’t want to hear your music!
Yes, some older folks at FCA may not notice the difference due to hearing aids, and not giving two craps about audio!!
“sounds great to me” “Dave, Why would you want to turn it up past 24?”
Are
You
Kidding?
