Put tires on. Dislike. What's the protocol?

[Steelchamps]

I have thread up. Have a terrible feeling in my gut cuz it sucks.
I have less than 50 miles on them. I just want to swap to a 295 60 20 in same brand.
Am I screwed?

Thanks.

 

[Boston]

Go back to the shop. Only way you’ll find out

 

[Steelchamps]

Sheeesh.

How much does it cost for them ya think?

Say they tell me to pound salt, what other options do you suggest?

 

[Nukegm426]

Honestly odds are they aren’t going to do anything but sell you new ones. You can take them off and try and sell them to recoup some of your money privately.

 

[Goatmann]

Most reputable tire shops will swap out the tires with out penalty. They want you to be pleased with your purchase.

speak to the manager of the tire store and explain your issue.

 

[Steelchamps]

Honestly odds are they aren’t going to do anything but sell you new ones. You can take them off and try and sell them to recoup some of your money privately.

Man .
Anyone want some fresh 285 65 20 Ridge grapplers!? Lol.

Well. I'm screwed. Figured a return with under 50 miles would be ok. Sucks.

 

[Steelchamps]

Most reputable tire shops will swap out the tires with out penalty. They want you to be pleased with your purchase.

speak to the manager of the tire store and explain your issue.

This brings me hope!
I'd even let him keep the deullers if I just got the right size I want. The difference in tire sizes REALLY is noticable.

 

[Atlantic Blue]

So much good information here.

 

[SpeedyV]

I have thread up. Have a terrible feeling in my gut cuz it sucks.
I have less than 50 miles on them. I just want to swap to a 295 60 20 in same brand.
Am I screwed?

Thanks.

I was able to do this type of exchange...once. I had larger rear tires put on a car 'back in the day', and the shop told me they wouldn't rub. They did. 25 miles later, I had new tires (one size smaller). But in that instance, they were at least partly at fault.

 

[Steelchamps]

I'm going to head in tomorrow. I'd just like a DIFFERENT size and will offer to pay shipping and labor. Have under 40 miles. Truck sitting in the driveway all weekend.

Worst case, I order new ones, have these ones removed and sell.....wherever one sells huge *** tires.

Lesson learned. I'm an idiot. Thanks for the replies.
(Shoulda just upgraded speakers and exhaust lol)

 

[Truckguy]

I'm going to head in tomorrow. I'd just like a DIFFERENT size and will offer to pay shipping and labor. Have under 40 miles. Truck sitting in the driveway all weekend.

Worst case, I order new ones, have these ones removed and sell.....wherever one sells huge *** tires.

Lesson learned. I'm an idiot. Thanks for the replies.
(Shoulda just upgraded speakers and exhaust lol)

So what are you not liking about the tires? Got any pictures on the truck?

 

[MikeyLikey619]

If they take them back that’s the best tire store in the world. I’d be really surprised if they do that since it would be a total loss for them. I’m sure they’ll work with you though. I’d ask them to keep them in the showroom a few week and see if anyone would purchase them 25% off. I’d also list them on Facebook marketplace and the OfferUp app. I sold my stock tires on there for 350 bucks in 1 week.

I’m sure they’ll give you a discount on the new tires too. Should work out okay.


Sent from my iPhone using Tapatalk

 

[Lungs414]

If you paid with Amex they have buyer protection. Call them and tell them they won't allow you to return. I did it with my sons iPhone. Bought it moved into new house with no reception at all AT&t. Had to switch and went to verizon. They refunded me and didn't ask for the phone back. Gave it to my brother.

 

[Patriotmobiledetail]

I have thread up. Have a terrible feeling in my gut cuz it sucks.
I have less than 50 miles on them. I just want to swap to a 295 60 20 in same brand.
Am I screwed?

Thanks.

take to the range. promptly shoot them up.
blame COVID19 for a momentary lapse in judgment

get new tires
the end

 

[LaxDfns15]

You want to take them back because you don't like the way they look? Nothing wrong functionally? You'd be lucky if they take them back.

285/65R20 is a 34.5 x 11.2 tire. 290/60R20 is a 33.7 x 11.4 tire. You changed less than an inch of height and reduced less than 0.25" width. Is it really causing you that much of an issue?

 

[YellowSled]

1 simple question:

What is the return policy of the place?

 

[Neurobit]

If you paid with Amex they have buyer protection. Call them and tell them they won't allow you to return. I did it with my sons iPhone. Bought it moved into new house with no reception at all AT&t. Had to switch and went to verizon. They refunded me and didn't ask for the phone back. Gave it to my brother.

Yeah but this is a different situation. While I sympathize with the OP, the tires are not defective, and are now used for all intents and purposes. Not the shops fault.

 

[YellowSled]

Yeah but this is a different situation. While I sympathize with the OP, the tires are not defective, and are now used for all intents and purposes. Not the shops fault.

thats kinda where I am too. I feel for OP with choosing wrong tire, but the shop should not loose money because of it.

 

[Lungs414]

I totally get it. Its not about fault with shop. If he used Amex there is buyers benefits that will cover him and not fault the shop. Amex can ask for him to return the items to them but it is doubtful they will ask.
I have an Amex gold and have the benefits up to $1000 per year. Came in very handy for me the one time I used it.

 

[Willwork4truck]

If they take them back that’s the best tire store in the world. I’d be really surprised if they do that since it would be a total loss for them. I’m sure they’ll work with you though. I’d ask them to keep them in the showroom a few week and see if anyone would purchase them 25% off. I’d also list them on Facebook marketplace and the OfferUp app. I sold my stock tires on there for 350 bucks in 1 week.

I’m sure they’ll give you a discount on the new tires too. Should work out okay.


Sent from my iPhone using Tapatalk

Thats why I buy from Discount Tire, I (previous car) drove on a set for about 30 miles, took them back, full refund (towards exchange). It’s a customer service thing, they stand behind their products. If you are up in the NW I believe that Les Schwb will do the same thing.