The rear door window in my crew cab just shattered

[zlman]

Went out this morning and did some errands, all windows intact and fine when I got home.

Go out to the garage a few hours later and I hear a faint crackling sound, look around for a bit and happen to look at the rear door window and its completely shattered, WTH!! Never in my life have I ever experienced something like this.

Is this a warranty issue or insurance? Plan to call my local dealer tomorrow and get there opinion and see if they even have a window in stock(doubtful, I would think). Next call would be to a glass shop and see what they can do.

Ugh, I can't believe I have to deal with this.

 

[spaightlabs]

Start with the dealer as you are doing, if they aren't helpful, put it on insurance. It's comp coverage, doesn't affect our rates.

If this is the wort thing you have to deal with during Covid, you are doing great, eh?

 

[zlman]

Start with the dealer as you are doing, if they aren't helpful, put it on insurance. It's comp coverage, doesn't affect our rates.

If this is the wort thing you have to deal with during Covid, you are doing great, eh?

You have a great point, thanks for putting it in perspective for me.

 

[Biga]

Interesting, first I've heard of a door window doing this. Thier have been cases of rear windows and sunroofs.

 

[Jus Cruisin]

It really doesn't take much to break automotive glass. Just a tiny punch. But it was likely just a flaw in the glass during its manufacture. The dealer might have a problem with the window vents. It'll give them an out if they like to deny claims.

 

[VectorZ]

I've heard of all kinds of makes and models where this happened.

Advanced Glass Systems – PDH Group

www.advancedglasssystems.com

 

[dts828]

Don't even bother with dealer just put it through insurance.

Sent from my GM1917 using Tapatalk

 

[OldMarine]

as an insurance adjuster, I agree with by passing the dealer. They'll just tell you to go through insurance. Side glass is different from windshield glass, it's tempered, so when it breaks it kind of "explodes" vs. laminated windshield which stays intact when broken. In my state MA, there is no deductible on glass, and really no questions asked. Just tell the claim rep you don't know what happened.

 

[zlman]

Dealer was sympathetic to my case and said we "could" submit a claim to FCA but they said they've never seen one approved. Insurance took my call and info, sent me to my choice of installer. Should show up and be installed tomorrow.

 

[Redline]

Start with the dealer as you are doing, if they aren't helpful, put it on insurance. It's comp coverage, doesn't affect our rates.

If this is the wort thing you have to deal with during Covid, you are doing great, eh?

Went out this morning and did some errands, all windows intact and fine when I got home.

Go out to the garage a few hours later and I hear a faint crackling sound, look around for a bit and happen to look at the rear door window and its completely shattered, WTH!! Never in my life have I ever experienced something like this.

Is this a warranty issue or insurance? Plan to call my local dealer tomorrow and get there opinion and see if they even have a window in stock(doubtful, I would think). Next call would be to a glass shop and see what they can do.

Ugh, I can't believe I have to deal with this.

 

[Redline]

Driving early in the morning going to work @ about 7:30am and heard a loud explosion
After looking around I realized my left rear glass just shattered I pulled over and check to see if someone threw a rock but there was no signs of anything. Previously I had my rear defrost on. To get off the morning dew