Looking for help on how to deal with FCA.
Purchased 2019 Ram Laramie Crew in Oct 18. My first Ram after several F150s. Wanted a truck to last me for years and years. Instead I got a truck that’s always at the shop. Problems so far...
-Cross threaded body bolt discovered by mechanic when trying to install side steps (repaired after 1 service attempt)
-Squeaky brakes even in dry weather (repaired after 3 service attempts)
-Oil leaking from oil filter housing (seems to be repaired after 3 service visits)
-AC does not cool properly, even according to FCA specs (not resolved after 2 service visits)
-Water leak inside cabin on headliner above rear seats (just returned from my 5th service visit)
I contacted FCA way back on July 2 (after my 5th or 6th service visit) to let them know about all of the vehicles problems. Spoke to a case manager named Luke who seemed nice but never offered any solution but to say “take it back to the dealer again.”
I’m done with this vehicle. I’m tired of driving loaner cars. I just want out. I seems to meet lemon law requirements. What should I do?
Thanks,
Greg
Purchased 2019 Ram Laramie Crew in Oct 18. My first Ram after several F150s. Wanted a truck to last me for years and years. Instead I got a truck that’s always at the shop. Problems so far...
-Cross threaded body bolt discovered by mechanic when trying to install side steps (repaired after 1 service attempt)
-Squeaky brakes even in dry weather (repaired after 3 service attempts)
-Oil leaking from oil filter housing (seems to be repaired after 3 service visits)
-AC does not cool properly, even according to FCA specs (not resolved after 2 service visits)
-Water leak inside cabin on headliner above rear seats (just returned from my 5th service visit)
I contacted FCA way back on July 2 (after my 5th or 6th service visit) to let them know about all of the vehicles problems. Spoke to a case manager named Luke who seemed nice but never offered any solution but to say “take it back to the dealer again.”
I’m done with this vehicle. I’m tired of driving loaner cars. I just want out. I seems to meet lemon law requirements. What should I do?
Thanks,
Greg