12 inch screen dead!!!

[Mrblue2225]

I have 5th gen ram with 12 inch screen. Batterie died, got it jumped off. Now screen won't come on and the ac is not working. Like the whole dashboard is dead. Except speedometer screen. Blown fuse? Thanks.

 

[Barnyard]

Silly question, but did you try the Screen Off button?

Sent from my Pixel 3 using Tapatalk

 

[Mrblue2225]

Silly question, but did you try the Screen Off button?

Sent from my Pixel 3 using Tapatalk

Yes. The a/c and usb plugs and screen won't come on.

 

[Barnyard]

Ok, sometimes it's the simple things that get overlooked. Hopefully you didn't fry something when you jumped it off. Good luck!

Sent from my Pixel 3 using Tapatalk

 

[Jus Cruisin]

Hopefully you used a jump box not the old fashioned jumper cables. You can smoke electrics with those.

 

[Mrblue2225]

Hopefully you used a jump box not the old fashioned jumper cables. You can smoke electrics with those.

No I didn't ‍

 

[duke2001]

Hopefully you used a jump box not the old fashioned jumper cables. You can smoke electrics with those.

Too old I guess. What is a “jump box”? Does RAM manual warn against using “old fashion” jumper cables hooked up to another car’s battery or a battery charger? If so I need to re-educate myself?

 

[Neurobit]

Too old I guess. What is a “jump box”? Does RAM manual warn against using “old fashion” jumper cables hooked up to another car’s battery or a battery charger? If so I need to re-educate myself?

They don’t. If you plug the jumper cables in the correct sequence, nothing should get fried.

 

[duke2001]

They don’t. If you plug the jumper cables in the correct sequence, nothing should get fried.

Thanks, kinda what I thought, but if things had changed I needed to know.

 

[Mrblue2225]

I think I fried it, ac is only 9n defrost, the dashboard doesn't work!! I'm screwed!!!

 

[Neurobit]

I think I fried it, ac is only 9n defrost, the dashboard doesn't work!! I'm screwed!!!

Have you checked fuses?

 

[ForTehNguyen]

Too old I guess. What is a “jump box”? Does RAM manual warn against using “old fashion” jumper cables hooked up to another car’s battery or a battery charger? If so I need to re-educate myself?

there are handheld devices now that are strong enough to jump a car instead of those old huge suitcase size jump packs. They are rechargeable, can use it to recharge phones even, I have one and have had to use it, super convenient.

Amazon.com : Jump Starters

 

[duke2001]

there are handheld devices now that are strong enough to jump a car instead of those old huge suitcase size jump packs. They are rechargeable, can use it to recharge phones even, I have one and have had to use it, super convenient.

Amazon.com : Jump Starters

I get the impression from some of your posts, that you may have a "fleet" of vehicles you are responsible for, so I wonder, there are so many of these things out there, is there one you use and recommend?

 

[ForTehNguyen]

I get the impression from some of your posts, that you may have a "fleet" of vehicles you are responsible for, so I wonder, there are so many of these things out there, is there one you use and recommend?

yes im the domestic fleet manager for the family, looking after 7 cars or so. I use an Aukey jump pack but apparently its not sold at Amazon anymore. I've used it a few times all successful.

 

[AbitaPro]

I have 5th gen ram with 12 inch screen. Batterie died, got it jumped off. Now screen won't come on and the ac is not working. Like the whole dashboard is dead. Except speedometer screen. Blown fuse? Thanks.

Do Not Be Alarmed !

When you disconnect the battery this happens. It’s a normal occurrence for the 12” screen.

The system will repopulate overnight and all will be good as new. Give it 24 hours.

Been there Done that.....

 

[Mrblue2225]

Do Not Be Alarmed !

When you disconnect the battery this happens. It’s a normal occurrence for the 12” screen.

The system will repopulate overnight and all will be good as new. Give it 24 hours.

Been there Done that.....

Its been 24hrs and no luck!!!

 

[Mrblue2225]

Have you checked fuses?

No, I'm not mechanically savy!! Sad ik

 

[AbitaPro]

Its been 24hrs and no luck!!!

Not sure the specific issue on your truck, but during my Trailer Brake Controller install, same issue happened.
Did not happen on the 8.4” screen, only the 12”.

After install, removal, install it happened each instance and within 24 hours or less, the system fully recovered and restored itself to Factory settings, including any personal settings.

Now my truck sits outside under cover and has access to satellite....

Good luck with yours

 

[Neurobit]

No, I'm not mechanically savy!! Sad ik

BTW, here's the correct jump start procedure in case anyone's interested.

 

[silver billet]

2 whole pages, wow. That makes a simple process quite complicated:
- pull out your cables, open your hoods
- remember that the cable ends should only ever touch battery terminals, and black goes to black, red to red.
- start with "dead red" cable end, then connect the circuit back down to the dead truck

Well, that was how I was taught anyway.