Ivory/ Indigo, interior owners beware!

[syddog 2000]

Today I was doing my weekly cleaning of my truck. I was cleaning and conditioning my leather when I noticed wear marks and a blueish staining on my drivers seat. I was shocked. It appears my new work jeans which were washed twice prior to use had left a blue stain where i sit. Worse was the wear marks where it appears the finish is coming off the leather. I am not a big guy I am very careful as I was fearful of this ivory seat covering, but I don't think this is acceptable. I went to the dealer and my Service Advisor took pictures and was going to contact FCA for a warranty fix. I will keep you posted.

 

[NYRAM]

That’s not good, hopefully they make it right.

 

[Draw007]

I came very close to getting that color but that’s exactly what I feared. Some jeans dye seems to always transfer. Good luck, hope they take care of you.


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[VaderRebel]

Geezuz. That's not good.

 

[go-ram]

There are others posting to 5thgenrams that are having the same issue. Some speculate a bad batch of leather from the supplier.

 

[RAM309702]

I got that color, hopefully just a bad batch!

 

[syddog 2000]

I guess stonewashed jeans are the way to go.

 

[okanagan ram]

Today I was doing my weekly cleaning of my truck. I was cleaning and conditioning my leather when I noticed wear marks and a blueish staining on my drivers seat. I was shocked. It appears my new work jeans which were washed twice prior to use had left a blue stain where i sit. Worse was the wear marks where it appears the finish is coming off the leather. I am not a big guy I am very careful as I was fearful of this ivory seat covering, but I don't think this is acceptable. I went to the dealer and my Service Advisor took pictures and was going to contact FCA for a warranty fix. I will keep you posted.

hoping you can get it looked after! i have had that color in other vehicles and have it in my new Limited as well and i have managed to get the blue off of there with leather wipes but you have probably tried that! Also, paid for the interior protection package so hoping stuff just wipes off easier!

 

[syddog 2000]

Thanks, yes I did try everything. It did get better. But that interior protection was a good idea. I hope they help me out.

 

[DaMythDaLegend]

Today I was doing my weekly cleaning of my truck. I was cleaning and conditioning my leather when I noticed wear marks and a blueish staining on my drivers seat. I was shocked. It appears my new work jeans which were washed twice prior to use had left a blue stain where i sit. Worse was the wear marks where it appears the finish is coming off the leather. I am not a big guy I am very careful as I was fearful of this ivory seat covering, but I don't think this is acceptable. I went to the dealer and my Service Advisor took pictures and was going to contact FCA for a warranty fix. I will keep you posted.

This will be why I won't be going with this color for my build. I just did 14yrs with a vehicle in this color and it just shows any kind of dirt.

 

[Electrical]

The light frost interior in my 2018 Durango has been flawless; no staining and no damage.

Not sure why Ram would be different...

 

[silverbullet]

Likely just a bad batch IMO. I have Ivory leather in my challenger...3 years and 25k miles and it's like new. It gets a bit dirty over time of course but it cleans up like new. I wear jeans pretty much always in that vehicle and since jeans are junk these days I get new ones all the damn time it seems...

 

[ExcursionDiesel]

5 years of use in my '14 Grand Cherokee with "Frost" leather and, other than minor distress on the driver's outside seat bolster, it looked like new when I traded.

 

[clarkehaven]

Today I was doing my weekly cleaning of my truck. I was cleaning and conditioning my leather when I noticed wear marks and a blueish staining on my drivers seat. I was shocked. It appears my new work jeans which were washed twice prior to use had left a blue stain where i sit. Worse was the wear marks where it appears the finish is coming off the leather. I am not a big guy I am very careful as I was fearful of this ivory seat covering, but I don't think this is acceptable. I went to the dealer and my Service Advisor took pictures and was going to contact FCA for a warranty fix. I will keep you posted.

I am having the same issue on the outer edge of the lower seat. It is disheartening.....I love this interior with my Patriot Blue limited.....I think it is the best interior offered on the higher end trucks but this early premature wear is not acceptable

 

[Ram92131]

Any update available from indigo/frost owners? If your jeans dye did transfer, how well are you able to clean it up?

I'm in final discussion with an out-of-town dealer about buying a Limited with the indigo/frost interior. This particular truck was on display at an auto show and with a bunch of people constantly sliding in and out of it, I fear the seat is no longer frost but a light shade of blue. Dealer hasn't sent pics yet, so perhaps I already know what to expect...

 

[syddog 2000]

Any update available from indigo/frost owners? If your jeans dye did transfer, how well are you able to clean it up?

I'm in final discussion with an out-of-town dealer about buying a Limited with the indigo/frost interior. This particular truck was on display at an auto show and with a bunch of people constantly sliding in and out of it, I fear the seat is no longer frost but a light shade of blue. Dealer hasn't sent pics yet, so perhaps I already know what to expect...

The dealer was not any help.I have tried Griots Garage, Leather cleaner which does a reasonable job. But I fear the dye from the jeans is here to stay!

 

[Ram92131]

The dealer was not any help.I have tried Griots Garage, Leather cleaner which does a reasonable job. But I fear the dye from the jeans is here to stay!

Sorry to hear. I just completed the purchase of mine and drove it 800 miles home. Before I did so I got pics from the dealer to prove it wasn't stained. So far no issue. It may be that this truck was on display at the auto show but was locked so that nobody could sit in it.

 

[Kinger124]

Unfortunately blue Jean transfer can not be cleaned off. It has to be dyed over.

 

[392DCGC]

Unfortunately blue Jean transfer can not be cleaned off. It has to be dyed over.

Not true. I have cleaned off light blue jean transfer many times on my seats. This assumes the topcoat layer from the leather producer is still in-tact, you use proper products on a regular basis, and hopefully you've been adding your own protection as well. I use Colourlock mild leather cleaner - wipes the jean dye right off. Then I follow up with their Leather Shield product that reduces friction and acts as a protective barrier (you can actually feel this getting in/out of the truck) - goes on wet, but dries quickly and invisibly leaving no residue.

 

[Fidomac]

Today I was doing my weekly cleaning of my truck. I was cleaning and conditioning my leather when I noticed wear marks and a blueish staining on my drivers seat. I was shocked. It appears my new work jeans which were washed twice prior to use had left a blue stain where i sit. Worse was the wear marks where it appears the finish is coming off the leather. I am not a big guy I am very careful as I was fearful of this ivory seat covering, but I don't think this is acceptable. I went to the dealer and my Service Advisor took pictures and was going to contact FCA for a warranty fix. I will keep you posted.

The warranty fix will be a new seat cover which will do the same thing in a few months