U
User_9089
Guest
Hi all,
I've had my 2019 RAM Sport (Canadian) for just over a week, I'm generally loving the truck but the Bluetooth Audio is pretty much of no use.
Is anyone else experiencing this, or had this solved?
Phone is paired up just fine (Samsung Galaxy S9), I can play audio from it, but it intermittently breaks up and crackles, similar to if you were listening on a pair of headphones and were on the edge of it's range.
I've tried placing the phone in various locations, jacket pocket, centre console, on the dash. Always the same result. It may play clean for random periods of time, but not consistently for any long duration.
I've used this phone for over a year in my last truck (GMC) with no issues, also no issues in my partners 2016 Wrangler. Also no issues with a few different pairs of Bluetooth headphones, the range with headphones is phenomenal so much that I cannot imagine that there is an issue with the radio or software on my phone.
I've also reproduced the issue with my partners Galaxy S9+ phone, which is another example of a phone that has worked just fine with multiple other vehicles and devices.
I had my new RAM in to address two safety recalls and a sunroof drain tube grommet at which time I also brought this Bluetooth issue to the advisers attention. He mentioned that he had no current recourse, someone who worked at the dealership also had this problem, and that I should just wait for some OTA update to come along some day.
Please chime in if you have a similar experience, @RamCares do you have anything you can share on this?
Cheers!
Jeff
I've had my 2019 RAM Sport (Canadian) for just over a week, I'm generally loving the truck but the Bluetooth Audio is pretty much of no use.
Is anyone else experiencing this, or had this solved?
Phone is paired up just fine (Samsung Galaxy S9), I can play audio from it, but it intermittently breaks up and crackles, similar to if you were listening on a pair of headphones and were on the edge of it's range.
I've tried placing the phone in various locations, jacket pocket, centre console, on the dash. Always the same result. It may play clean for random periods of time, but not consistently for any long duration.
I've used this phone for over a year in my last truck (GMC) with no issues, also no issues in my partners 2016 Wrangler. Also no issues with a few different pairs of Bluetooth headphones, the range with headphones is phenomenal so much that I cannot imagine that there is an issue with the radio or software on my phone.
I've also reproduced the issue with my partners Galaxy S9+ phone, which is another example of a phone that has worked just fine with multiple other vehicles and devices.
I had my new RAM in to address two safety recalls and a sunroof drain tube grommet at which time I also brought this Bluetooth issue to the advisers attention. He mentioned that he had no current recourse, someone who worked at the dealership also had this problem, and that I should just wait for some OTA update to come along some day.
Please chime in if you have a similar experience, @RamCares do you have anything you can share on this?
Cheers!
Jeff