Just got my 2019 Rebel back Last Thursday, after having it towed to the dealer for not starting... the dealer said it was a loose ground strap ....and fixed it.
I had to have it towed back to the dealer AGAIN this morning for not starting. But this time It’s completley dead and locked up. The battery is fully charged but there’s No Power at all. The key fobs don’t work and the gear shift it’s locked up....I can’t open the back doors or the tailgate. Pretty agrivated at this point.
The dealer gave me the number for Ram Cares and told me to request a “Buy Back” for safety reasons. They’re still going to try and fix it but since it’s brand new they’d try for the Buy Back.
The service manager is stumped.
The tow truck driver told me it’s the 5th Ram they’ve towed this month with locked up gear shifters.
I told Ram Cares I don’t want it back. I want to swap it out or a straight Buy Back. They opened the case. God willing it goes through smoothly and we can get a different Truck. No More E-Torques for me.
I had to have it towed back to the dealer AGAIN this morning for not starting. But this time It’s completley dead and locked up. The battery is fully charged but there’s No Power at all. The key fobs don’t work and the gear shift it’s locked up....I can’t open the back doors or the tailgate. Pretty agrivated at this point.
The dealer gave me the number for Ram Cares and told me to request a “Buy Back” for safety reasons. They’re still going to try and fix it but since it’s brand new they’d try for the Buy Back.
The service manager is stumped.
The tow truck driver told me it’s the 5th Ram they’ve towed this month with locked up gear shifters.
I told Ram Cares I don’t want it back. I want to swap it out or a straight Buy Back. They opened the case. God willing it goes through smoothly and we can get a different Truck. No More E-Torques for me.
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