Wifi Hotspot not connecting

[User_140407]

Hello everybody on here i have a 2022 ram 1500 Laramie with a built in wifi hotspot with the Uconnect 5 12 inch screen and all of a sudden just stopped working. I live in Canada and i have a subscription with Bell for a data plan, i had the plan for over a year now and worked fine until 3 weeks ago. When i connect my phone it says connected but the wifi hotspot in the truck won't connect to my phone no internet. Can anybody tell me the solution to fix this issue. I already called my service provider and told me that the internet is connected to the truck.

 

[ERayAustin]

Merry Christmas, Pete.
I joined this Site recently and this is my first time looking around.
I can't help you with your problem but I have one that "maybe" you can help with.

I recently purchased a 2024 RAM 1500 Laramie, and also a ROVE R3 Dash CAM. I need to connect the Dash Cam to the under-dash fuse box but it is "tight" under there and I need a Diagram of the Fuse Box layout showing what each Fuse is for, etc. I need to locate a Fuse (10amp to 20amp) that has continuous power all the time to connect my Red Wire. Then I need another Fuse (10amp to 20amp) that is only HOT when the Ignition is on, for the Yellow Wire. I have searched the internet but can't locate anything later than the year 2022.

If you can help I sure would appreciate it. Maybe you know someone you can pass this request to?

I will attach a picture of what I am talking about. It is for a 2019 to 2021 RAM 1500.

Thanks in advance.
Ray ([email protected])

 

[User_140407]

Hey Good morning ErayAustin and Merry Christmas too you as well
Yeah i have no idea about any wiring thats why i am on here to get answers lol, i appreciate the picture , some say on here to remove F44 fuse which is 20amp for the radio and wifi

 

[Nascar Tommy]

My 2023 does the same thing with the internet going out occasionally. Try doing the factory reset in settings section on the screen. This has brought it back for me.

 

[User_140407]

I tried that already and samething
I was reading some threads on here saying to remove the negative terminal on the battery for and hour or remove the F44 fuse which is a 20amp under the driver side