Update Failed

[Rock Crawler]

This showed on my 12” UC5 unit today. This is the second time I’ve seen this page come up lately. My camera system stopped working a while back. Wonder if I have a bad unit. Everything else seems to be working ok.

 

[skyhawk42]

That happened to mine a while back and caused the radio to not turn off with the ignition off door open, had to push the power button every time. I ended up manually updating with a usb and all has been fine since

 

[Rock Crawler]

That happened to mine a while back and caused the radio to not turn off with the ignition off door open, had to push the power button every time. I ended up manually updating with a usb and all has been fine since

How did you manually update? The Uconnect site says this cannot be done. It also says my unit is up-to-date and there are no updates available.

• Model Year 2020-2024 systems are updated over-the-air or at a certified Chrysler, Dodge, Jeep® or Ram, FIAT®Brand dealership only. These model years will not have the latest USB updates available for customer download.

 

[skyhawk42]

I was able to obtain 27.46 and load it on a usb. It was an update compared to the level I had previously. It said it was up to date on the website and it really wasn’t.

 

[Rock Crawler]

Oh. I have three safety recalls I need done, and at least one of them has something to do with the camera system. I guess I’ll have the stealership update the radio when they do the recalls.

 

[23RAM]

Oh. I have three safety recalls I need done, and at least one of them has something to do with the camera system. I guess I’ll have the stealership update the radio when they do the recalls.

The backup camera safety recall involves updating the radio so it'll be done with that recall.

 

[Rock Crawler]

The backup camera safety recall involves updating the radio so it'll be done with that recall.

Hopefully that is something that can be done while I wait. Or at least same day. I hate, hate, hate leaving my truck at the stealership. Their lot is tiny and all of the vehicles are crammed together so tight they have to perform a crazy contortionist method to get into vehicles. My truck has no scratches or door dings and I just imagine I’ll get it back covered in both.

 

[23RAM]

Hopefully that is something that can be done while I wait. Or at least same day. I hate, hate, hate leaving my truck at the stealership. Their lot is tiny and all of the vehicles are crammed together so tight they have to perform a crazy contortionist method to get into vehicles. My truck has no scratches or door dings and I just imagine I’ll get it back covered in both.

Yup takes about 20 minutes if I remember right...I sat in my truck while it updated with a file on a USB stick.