Uconnect site "VIN Error"

[Grayfuji]

This morning on my drive to work the 12" uconnect screen was unresponsive to touch. I haven't checked if a restart will fix it yet, but will when I start it for my drive home. In any case I went online to the "drive Uconnect site" to check for updates etc and no matter what web browser I use it gives me a message "VIN error" or some such and I need to check to make sure my VIN is correct which it is/was every time I got the error. Just wondering if anyone else has had this issue, or the issue of an unresponsive screen?

Cheers!

Gray

 

[GATORB8]

Hopefully restart is all that's needed. It's fixed all my issues so far.

 

[Grayfuji]

Thanks! it all worked fine on restart and ride home. Though still don't know why the uconnect site keeps saying my VIN is wrong.

 

[Realtyman]

There must be some issues with the Uconnect. My account is linked to someone else's truck. (If anyone just took delivery of a Maximum Steel two-tone Laramie 4x4 - currently with 459 miles and a fuel tank at 48%, let me know if you want me to start it for you).

 

[Longhorn5G]

It says my VIN is wrong too, but I believe its giving me proper health and odometer readings.

And it definitely is correct on its GPS location.

 

[Realtyman]

The GPS shows the other RAM's location and vehicle "health". VIN's are similar but have 2 digits that are different. Problem is, my credit card is associated with the other vehicle's VIN. I don't want to delete the other vehicle on my account as it is likely my CC will be charged in a year when it's time for it to renew on the other vehicle.