Uconnect or Shark Fin Antenna Issue? Upgrade options.

[JCK_25]

Trying to figure out if my issue is the radio itself or antenna. Here is what's going on. All suggestions welcome.

About a month ago Sirius reception started going in/out. Talked to tech support who refreshed signal and did some other stuff. Now Sirius out 100% of the time. Tried soft & hard radio reset (no luck). Today I disconnected battery for an hour and the issues persist. The clock no longer sets itself to the proper time and the compass isnt showing a reading. I have a 2019 Bighorn w/no Navigation so I just noticed the compass not showing a reading after the battery disconnect.

Any luck getting the head unit/shark fin antenna replaced somewhere OTHER than a dealership (like a place that installs aftermarket stereo systems)? If it is the head unit and I have to buy one is there any reason I shouldn't just go to the 12" screen instead of replacing with a other 8.4"?

 

[LRRP71]

Your not getting satellite the lower stations? I be interested if you are getting the higher streaming stations like 754.

 

[adouglasjr]

Trying to figure out if my issue is the radio itself or antenna. Here is what's going on. All suggestions welcome.

About a month ago Sirius reception started going in/out. Talked to tech support who refreshed signal and did some other stuff. Now Sirius out 100% of the time. Tried soft & hard radio reset (no luck). Today I disconnected battery for an hour and the issues persist. The clock no longer sets itself to the proper time and the compass isnt showing a reading. I have a 2019 Bighorn w/no Navigation so I just noticed the compass not showing a reading after the battery disconnect.

Any luck getting the head unit/shark fin antenna replaced somewhere OTHER than a dealership (like a place that installs aftermarket stereo systems)? If it is the head unit and I have to buy one is there any reason I shouldn't just go to the 12" screen instead of replacing with a other 8.4"?

I'm experiencing the exact same issue right now! It started about a month ago. I will be watching this post closely.

 

[Dr. Jim]

So far, I haven't had a problem with the radio on my Ram. However, I did have an issue with the radio on my Durango. The clock would not keep the correct time, the navigation stopped working and the screen showed "No GPS signal." Also, the upper left corner of the screen delaminated. My dealership replaced the radio, and all is now working correctly. It wasn't the antenna at all. BTW, a CJDR dealership cannot order in a "new" radio. They can only obtain a refurbished radio from Chrysler. My replacement looks and functions like new which is great. The radio just took about 4-5 months to get it into the parts department.

 

[LRRP71]

4-5 months to get a Durango radio. Service manager said if I am going to replace the one in my Ram. He could get it in 2-3 weeks, but never said it woud be refurbished for almost $3000.00. Then only a 2 month warranty, which don't sit right with me. Right now that's my first half school tax money. Once I add another $738.00. Which I got to pay by Feb 10th .

 

[richbc]

Trying to figure out if my issue is the radio itself or antenna. Here is what's going on. All suggestions welcome.

About a month ago Sirius reception started going in/out. Talked to tech support who refreshed signal and did some other stuff. Now Sirius out 100% of the time. Tried soft & hard radio reset (no luck). Today I disconnected battery for an hour and the issues persist. The clock no longer sets itself to the proper time and the compass isnt showing a reading. I have a 2019 Bighorn w/no Navigation so I just noticed the compass not showing a reading after the battery disconnect.

Any luck getting the head unit/shark fin antenna replaced somewhere OTHER than a dealership (like a place that installs aftermarket stereo systems)? If it is the head unit and I have to buy one is there any reason I shouldn't just go to the 12" screen instead of replacing with a other 8.4"?

you ever figure out what this was... i have the same problem " aquiring signal".... clock is always wrong etc...... any solution ?

 

[richbc]

I'm experiencing the exact same issue right now! It started about a month ago. I will be watching this post closely.

hi..... you ever figure out the problem with your sirius sat and the "acquiring signal" error etc ? ...... i am having the same issue

 

[JCK_25]

you ever figure out what this was... i have the same problem " aquiring signal".... clock is always wrong etc...... any solution ?

So the Sirius just started magically working again. Still cuts out when I'm in a heavily wooded area so haven't ruled out a faulty antenna. The clock eventually did start keeping the right time after I drove for awhile. May have been due to the disconnecting of the battery.

Sent from my SM-S928U using Tapatalk

 

[LRRP71]

So mine was out over 6 months on the streaming stations. Just before my subscription was up. It started to work. Has been working for I think 2 or 3 weeks. Don't want to junk myself, but I'm glad I didn't spend over $3k at the dealership. For a radio that was only warranty for 3 months. But what gets me they said it would never work again without the replacement. Let's see if it goes out again, now that I took another sirius trial subscription.

 

[richbc]

So the Sirius just started magically working again. Still cuts out when I'm in a heavily wooded area so haven't ruled out a faulty antenna. The clock eventually did start keeping the right time after I drove for awhile. May have been due to the disconnecting of the battery.

Sent from my SM-S928U using Tapatalk

i gotcha.... alright.... ya ive been driving about 2 weeks like it is and no change. migth just have to take to dealership if no one else has any insight.... I appreciate the response.

 

[LRRP71]

Sorry been sick again, but so far mine is still working also. I have no idea what is going on. But I hope it stays working. I know after numerous battery disconnects. When it was reconnected that it did take time for things to start working again. Like the clock and temp controls. The only time I lose connection is if I get stuck in traffic under a overpass. I guess that is the urban wooded forest.