UConnect Cooling Fan Noise

[Jstadick]

My 12" UConnect system has developed an annoying fan noise. I believe there is a cooling fan(s)? in the unit and it's going bad or something has moved into the fans path. At first the dealer said it was "Normal". I insisted it wasn't and didn't make the noise for the first three weeks of ownership. After elevating to the service manager they opened a Star case with FCA to get approval to replace the whole unit as the fan(s) are built in. Not excited about the radio having to be replaced, but that noise has to go!

Anyone else had this or am I just the lucky one?

 

[Ryanww]

My 12" UConnect system has developed an annoying fan noise. I believe there is a cooling fan(s)? in the unit and it's going bad or something has moved into the fans path. At first the dealer said it was "Normal". I insisted it wasn't and didn't make the noise for the first three weeks of ownership. After elevating to the service manager they opened a Star case with FCA to get approval to replace the whole unit as the fan(s) are built in. Not excited about the radio having to be replaced, but that noise has to go!

Anyone else had this or am I just the lucky one?

Not to be "however" as you sure you are not hearing the noise the ventilated seats make when in use?

 

[392DCGC]

Not to be "however" as you sure you are not hearing the noise the ventilated seats make when in use?

The vented seats do make a fair bit of fan noise if nothing else is making noise in the cabin. If the vents seats are off and you still have a loud fan noise, I'd say that may be worth getting fixed.

 

[Jstadick]

Not to be "however" as you sure you are not hearing the noise the ventilated seats make when in use?

100 percent sure. Dealer has confirmed it's the fan in the radio unit.

 

[Jstadick]

100 percent sure. Dealer has confirmed it's the fan in the radio unit.

Well, they confirmed it to be a fan noise, but after replacing the radio unit, the noise was still there. After 3 trips to the dealership, Turns out the cabin temperature sensor was loose. All they had to do was reattach it and all was good. (A lot cheaper than what they spent to replace the radio) I didn't see the part but guess it has a fan.