Uconnect 8.4" Screen Pixelation

[wilky323]

I took delivery of my 2019 a few weeks ago and have noticed green dots are appearing on my 8.4" center display. I am assuming this is probably a faulty display but wanted to see if anyone had experienced a similar issue.

 

[SD Rebel]

That is definitely an issue, I've never seen my screen do that. I would try to do a hard reset first and see if that fixes the issue.

 

[Neurobit]

I took delivery of my 2019 a few weeks ago and have noticed green dots are appearing on my 8.4" center display. I am assuming this is probably a faulty display but wanted to see if anyone had experienced a similar issue.

Yikes. Not normal.
This will def require a visit to your dealer...

 

[RamCares]

I took delivery of my 2019 a few weeks ago and have noticed green dots are appearing on my 8.4" center display. I am assuming this is probably a faulty display but wanted to see if anyone had experienced a similar issue.

Hi wilky323,

I do apologize that you are experiencing this concern with your truck. If it would be of interest, please know that we would be more than happy to provide you with an additional layer of support as you work with your dealer on this. Our team is just a private message away.

Mark
RamCares

 

[Pmpepper]

I took delivery of my 2019 a few weeks ago and have noticed green dots are appearing on my 8.4" center display. I am assuming this is probably a faulty display but wanted to see if anyone had experienced a similar issue.

Hey there
Just ran into this today, what was the solve for you?

 

[Pmpepper]

Hey there
Just ran into this today, what was the solve for you?