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UConnect 12 lost all features randomly

rkjunior

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Jun 23, 2021
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Good morning all. Coincidentally I stopped at my local RAM dealer to schedule a rear window replacement and when I went back to my truck, it wouldn't start -- the start button wasn't doing anything. I finally got it to cycle through to ACC then it seems like it reset the ignition - and the truck started. When it did, I lost all my Uconnect features -- SiriusXM, the ability to turn on the backup camera, etc. Not sure how I can force the radio to get them back. Any thoughts? Is there a hard reset?
 

rkjunior

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I found the soft reset instructions that RamCares posted -- that cleared me up.
 

CHeYeNNe71

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Depending year, battery is probably going out and needs replaced. Anytime it loses voltage it takes time for the systems to reboot with everything.
 

rkjunior

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Depending year, battery is probably going out and needs replaced. Anytime it loses voltage it takes time for the systems to reboot with everything.
I actually just put a brand new battery in over the summer. It was weird how it reset -- even the font changed for the MPH in the center dash screen.
 

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