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2021 Rebel with 8 speed trans and I have the same issue. When slowing to a stop sign, the trans shifts down to 3rd and hangs. If I apply throttle, the trans slams into 2nd or 1st based on speed. The truck shouldn't still be in 3rd or 4th gear at 5mph, but mine is.
I am following this. I too feel my transmission stays in 3rd gear too long when downshifting as I am coming to a stop. Is it possible to"retrain" the transmission??
I had a similar experience with my 2020 about 3 years ago. Dealer upgraded software and it resolved it for a few years but downshifts are a bit harder now. Not as back as before though. Probably some learned algorithm based on my driving???
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