5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

TonneauFactoryOutlet.com

GadgetMason

Ram Guru
Joined
Mar 18, 2021
Messages
516
Reaction score
668
Location
South-central MA
Has anyone ordered from these folks? I ordered a RetraxPro MX back on 1 July and have had no input from them on a ship date other than the 'order was accepted'.

I feel like I ordered my truck all over again!
 

66Fuelie

Well-Known Member
Joined
Jun 26, 2021
Messages
284
Reaction score
165
Not with them but I ordered a tonneau cover and rubber mat from Real Truck and it came in 3 days, free shipping.
When I was ordering I ordered thru a chat session, the gal told me if I do that it is much easier to return something if its their problem or damaged in shipment.
Tom
 

Vecch

New Member
Joined
Dec 1, 2020
Messages
1
Reaction score
1
I just ordered one today from them. They said the order goes right to Retrax and the lead time on them building and shipping it out is about 4 weeks out right now.
 

66Fuelie

Well-Known Member
Joined
Jun 26, 2021
Messages
284
Reaction score
165
I had Retrax pro on my last 3 trucks ,17,18 and 2019.The first two were fantastic but my third on was a disaster water leaking between the slats. When I called customer service they said they couldn't do anything about it pretty much.
For that reason I ordered a roll n lock, I love this thing. Canister is half the size which makes a big difference. I damaged one part during installation. Emailed them and got a reply the same day, they said they would mail me a new one and they did.
I have to say very min leakage at tailgate corners which I will seal up soon.
Tom
 

Runagun

Well-Known Member
Joined
Sep 9, 2018
Messages
356
Reaction score
267
I'd suggest when you order. Order thru the phone. I've heard they give better deals that way.
 

wfddmm21

Member
Joined
Feb 2, 2022
Messages
5
Reaction score
0
Location
Mass
I had Retrax pro on my last 3 trucks ,17,18 and 2019.The first two were fantastic but my third on was a disaster water leaking between the slats. When I called customer service they said they couldn't do anything about it pretty much.
For that reason I ordered a roll n lock, I love this thing. Canister is half the size which makes a big difference. I damaged one part during installation. Emailed them and got a reply the same day, they said they would mail me a new one and they did.
I have to say very min leakage at tailgate corners which I will seal up soon.
Tom
Do you have any pics of your roll n lock?? Specifically at the Tailgate? Thinking of getting one for my new 22
 

wtyer

Member
Joined
Feb 27, 2020
Messages
7
Reaction score
4
The best price that I have been able to find is at https://tonneaucovered.com. They give you a great quote by email but says they can do better on the price if you call in. As soon as my Financial Adviser(wife) says it's ok I'll be ordering one from them.
 

sylent_snyper

Active Member
Joined
Aug 24, 2021
Messages
79
Reaction score
75
Location
SE PA
The best price that I have been able to find is at https://tonneaucovered.com. They give you a great quote by email but says they can do better on the price if you call in. As soon as my Financial Adviser(wife) says it's ok I'll be ordering one from them.
try shooting Andrew at accessory.parts a PM. He was way lower than anyone else I could find for my cover and I got it in a day. They are a vendor on the site.
 

Users who are viewing this thread

Top