Fooleo44
Member
- Joined
- Apr 12, 2019
- Messages
- 18
- Reaction score
- 4
- Points
- 3
- Age
- 49
I'm not here to bash RAM customer relations, but F$%#, they do absolutely nothing for the customer except schedule and coordinate with the dealer. If you have a shi++y dealer, then you have shi++y luck with resolution. That said, here's my issue (hoping the brainiacs here can help):
Ever since the computer flash that was performed in March 2019 I've been having issues with the throttle not opening when in a "tight" turn. When the steering wheel is rotated a full turn and a half in either direction and the gas peddle is pressed, there is no response. Now, after the CPU flash in March i thought everything was fine, so i had a 6" Fabtech installed with 20x12's and 35's. I didn't realize the issue until after the install of the goodies. HOWEVER, when I took it in for a check, the dealer "couldn't duplicate and errors" and explained to me that the loss of throttle was due to over-torquing the drivetrain due to the larger wheels - a safety feature. So I asked them how can the safety feature engage without throwing an error code. They had no response, nor would they help further. The FCA Customer Relations folks were no help either. Nobody would allow me to talk to a senior FCA mechanic.
Fast forward nearly a year. I had the shop that installed my lift and tires ride with me. We plugged in the scanner and away we went reading all the data we could to diagnose the issue. Here's what we've found.... Absolutley ZERO issues with torque or drivetrain concerns. All readings are normal for all sensors. Throttle action normal when the wheel is pinned left or right - voltage parameters all read normal for pedal position. The ONE item that wasn't normal was the function of the throttle body butterfly valve. When steering is rotated 1-1/2 turns and the paddle is pushed to the floor, the throttle does not open. Roll the steering wheel back 1/4 turn and she goes like a f^%kin rocket. Something in that last quarter turn on the wheel is the issue - nothing to do with drivetrain torque whatsoever.
Anyone on here versed in steering wheel parameters and why they have anything to do with throttle body function? How do I reset....?
Many thanks
Ever since the computer flash that was performed in March 2019 I've been having issues with the throttle not opening when in a "tight" turn. When the steering wheel is rotated a full turn and a half in either direction and the gas peddle is pressed, there is no response. Now, after the CPU flash in March i thought everything was fine, so i had a 6" Fabtech installed with 20x12's and 35's. I didn't realize the issue until after the install of the goodies. HOWEVER, when I took it in for a check, the dealer "couldn't duplicate and errors" and explained to me that the loss of throttle was due to over-torquing the drivetrain due to the larger wheels - a safety feature. So I asked them how can the safety feature engage without throwing an error code. They had no response, nor would they help further. The FCA Customer Relations folks were no help either. Nobody would allow me to talk to a senior FCA mechanic.
Fast forward nearly a year. I had the shop that installed my lift and tires ride with me. We plugged in the scanner and away we went reading all the data we could to diagnose the issue. Here's what we've found.... Absolutley ZERO issues with torque or drivetrain concerns. All readings are normal for all sensors. Throttle action normal when the wheel is pinned left or right - voltage parameters all read normal for pedal position. The ONE item that wasn't normal was the function of the throttle body butterfly valve. When steering is rotated 1-1/2 turns and the paddle is pushed to the floor, the throttle does not open. Roll the steering wheel back 1/4 turn and she goes like a f^%kin rocket. Something in that last quarter turn on the wheel is the issue - nothing to do with drivetrain torque whatsoever.
Anyone on here versed in steering wheel parameters and why they have anything to do with throttle body function? How do I reset....?
Many thanks