Suddenly U-connect alerts

[W9MCP]

This morning I received a notification via iOS from my uConnect app that my fuel level was below 1/8th in my 2019 Limited. I don’t have the subscriptions active for any services, since I let them lapse. I’ve never received a single alert in the history of owning the vehicle, and RAM repeatedly said the 2019’s would never support the vehicle health info, etc. But opening the app a couple hours later, I now see fuel levels, tire pressure, mileage, and oil life remaining. No true vehicle health report data, but these items each have their own data box. Data is correct, since I filled the truck up at lunch and it shows 100%. Thought I’d post about it in case anyone else wanted to check their apps and see if data is suddenly there, for those of us with ‘older’ 5th gen trucks which never had any data visible in the app

Sean

 

[Le_Slacker]

What size screen do you have?

My understanding is 12” do not have this capability and 8” does (possibly with other requirements)

 

[reb0957]

You would in a limited it would be a 12"! Subscribed because I pay double for UConnect and get less than I did in my 2016!

Sent from my Pixel 3 XL using Tapatalk

 

[W9MCP]

What size screen do you have?

My understanding is 12” do not have this capability and 8” does (possibly with other requirements)

It’s a limited with the 12” screen; I’ve tracked this issue since I bought the truck new. Build date July/2018.

So yes, I’m aware that until now we’ve been told this would never work (well, after the first year when we were told of course it would work, until they decided they’d never do it), that’s why this was so surprising to suddenly appear.

 

[MannymanX]

My truck(MY2019) came with 8.4" Nav and I did have that feature. I swapped it to a 12" radio and my truck is still showing on the app and I can see everything that you see... I don't know who told you that you can't have this feature but they were wrong.
I'm not even subscribed to guardian but I doesn't matter, when you subscribed, it gives you the option to unlock, lock, remote-start, honk the horn and stuff like that, but you see this information regardless of your subscription.

 

[reb0957]

I have never seen this info! Are all of you using Iphones?

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[Nukegm426]

Interesting because while
Mine won’t let me access it because my subscription is expired the messages in the app do say a vehicle health report is available

 

[BigHerm611]

This morning I received a notification via iOS from my uConnect app that my fuel level was below 1/8th in my 2019 Limited. I don’t have the subscriptions active for any services, since I let them lapse. I’ve never received a single alert in the history of owning the vehicle, and RAM repeatedly said the 2019’s would never support the vehicle health info, etc. But opening the app a couple hours later, I now see fuel levels, tire pressure, mileage, and oil life remaining. No true vehicle health report data, but these items each have their own data box. Data is correct, since I filled the truck up at lunch and it shows 100%. Thought I’d post about it in case anyone else wanted to check their apps and see if data is suddenly there, for those of us with ‘older’ 5th gen trucks which never had any data visible in the app

Sean

Glad this is getting rolled out, just wish it was quicker. I have a 2020 that doesn’t have this feature activated yet. The last two months, I’ve been seeing a few 2020s with the 12inch screen getting them.

OP did you get a recent update on the screen in the truck fairly recently?


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[MannymanX]

I have never seen this info! Are all of you using Iphones?

Sent from my Pixel 3 XL using Tapatalk

Samsung Galaxy S21 here.
Download the uConnect app and sign up.

 

[reb0957]

Google pixel 3 and no health report!

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[GKIII]

I don't know why but it chaps my *** some people can get this and I don't on my 2021

 

[MannymanX]

I don't know why but it chaps my *** some people can get this and I don't on my 2021

You sure you don't have it????
Your radio is 100% compatible so you can call FCA(ahm... Stellantis)and subscribe

 

[reb0957]

I subscribe and 100% positive I don't have it

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[MannymanX]

I subscribe and 100% positive I don't have it

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Call stellantis. They will help you set it up on your phone.
My dealer helped me getting a user name and password so maybe try your dealer too...

 

[GKIII]

You sure you don't have it????
Your radio is 100% compatible so you can call FCA(ahm... Stellantis)and subscribe

I have an account and it's set up on my phone just fine. My truck shows up in the app just none of the vehicle information is there.

It's still hit and miss even with the newest year models with the 12 inch screen, even with the latest OTA update.

 

[BigHerm611]

I don't know why but it chaps my *** some people can get this and I don't on my 2021

I share in your pain


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[reb0957]

What software version are you running and hardware PN?
CNAC29NFGL 20.04.09


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[Camelot]

Works on my 2021

 

[theblet]

How do I know if this works for my truck?

 

[LV426]

There are a few separate threads on this topic (like 5 I think).

Anyway, this is what I have from digging into it. Basically, Uconnect does not provide accurate or truthful information...

So W9MCP has a 2019, no subscriptions and he gets a Health Report, interesting... This seems to go against what Jacob/Leo from Uconnect was telling me (see images below). Its my understanding that the 2019/20 have the same 12" radio but honestly its seems hard to really nail down any solid information about these units.

I'm on Android, the app just says "Subscription Expired".