Thank youHi Granite5thgen,
We're sorry to hear about the issues you are having with your new Ram. If this continues to happen and would like to contact your dealer about this issue, send us a private message and we would be more than happy to add an extra layer of assistance to you during this process.
Alex
Ram Social Care Specialist
I had this happen when I got out to grab the mail. I do it about everyday and it has only happened once. Had the truck for 3 weeks now.
I had this happen two or three times when I first got my truck (in the first 700 miles) but then never again since. Weird.
At about 2400 miles now.
Here's a link to a TSP which could take care of this before it causes an accident.
https://www.dropbox.com/s/jallqjy4twnjh5e/Flash Transmission Controle Module (TCM) Updates.pdf?dl=0
And this one:
https://www.dropbox.com/s/vyrc0gz9p...in Control Module PCM Updates Rev. A.pdf?dl=0
What is your build date?
Where do I find that if I got ot off a dealer lot and didnt order
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Any word of anyone that has had a fix yet.. my truck is a week old has 300 miles and has done it 5 times already..Mine and other folks' new RAM trucks are doing it too, as documented in below link to Forum thread related to this exact same problem... So that's at least three (3) forum threads here documenting this safety issue. Plus all the other people who now own these trucks and are not active on this forum. Must be hundreds/thousands of trucks affected??
https://5thgenrams.com/community/th...-1500-help-brand-new.1180/page-17#post-102593