Sirius XM favorites disappearing

[BB22]

When I bought my 2022 Rebel in October 2021, I was able to save favorite songs/artists while listening to Sirius. I would get a notification every time one of my favorite songs was playing on a Sirius channel. It worked great. Then in December when the truck did an over the air software update to S21.D.5, I stopped getting notifications. When I checked my favorite list I found that they were all gone. I attributed this to the update. But ever since then, when I add a favorite song or artist, within a few hours to a day or two, the list is wiped out again. It will not permanently store the favorites anymore. Has anyone encountered this since updating to S21.D.5 ?

 

[jmt8706]

Did your profile also get wiped out with the update? If so, make another one, maybe it will help. Seems these radio's like to forget things without a profile.

 

[NRitland2]

I have the 8.4” no update but with a set up profile and I ran into this a few times about a month ago. Would set them, next time I drove all gone or not in same order as we set them. Weirdly it hasn’t happened again.