Just an FYI. Check the alignment of you multi function tailgate closely, specifically the vertical split. Mine looked fine. Noticed a paint chip and some scratches and realized the doors are slightly misaligned.
Here's a few pics starting from closed. When closed the door appear almost perfectly aligned. When you open the left door, it drops down slightly and scratches. I coated the scratches with touch up paint to temporarily stop any rust but you can clearly see the chip and scratches
Can you post some pictures?
I've read about others with misaligned tailgates mostly on the regular gate. Seems to be a quality control issue with Ram.Kind of related. My father has the exact same Rebel as I do, but he has the regular tailgate to my MFT.
One month after purchase he could no longer close his tailgate. Took it in 3 times with no success to what was causing it. I noticed it was misaligned and they fixed it the next day.
The latch was hitting the end of the rod, which is a larger round knob, instead of the rod itself.