This sounds very familiar to my 19 ram, except I knew mine had a issue from day one as I bought it out of state and had to drive home over 1000 miles. So I was tired but I told m buddy around the end of our 13+?hour trip that something didn’t feel right with the truck, felt slight vibrations/ wobbling like through the whole truck and he said he thought he could feel it even in the pass seat! After driving around town for a few months as it was wringer time, I didn’t think much about it. As soon as I drove on the highway I noticed it right away again! So I went to the dealer 1700 miles. Dealer told me they have never seen a new truck so out of balance, out by 2 oz. + all 4 tires, the truck had never been off road, driven hard, hit curbs etc… from there the nightmare began
multiple trips to dealer with same issues, many new parts. Lied to about many different things, no loaners. Talked down to by dealers and people at ram cares, I realized real quick that no one cared. Long story short I jumped through their hoops, it was long a draining. Dealers were trying to tell me it was mds, I’ve driven mds vehicles for 12 years, that’s not it! Finally after 3 dealers, 1 independent tire shop, I got no where. The wheels and we’re off that truck 25 times in a year with only 8000 miles, tires balanced 7 times, one dealer even tried saying that was normal
Finally ram sent a specialist out to the dealer, after three days many new parts, I could still feel the vibration. I told the dealer that day this is enough, it’s not fixed and you will be hearing from a lawyer
Now I finally got their attention!!! Ram said to give them a week, at the end of the week they called and said they will buy it back with a 100% refund and they did. To this day I still believe it was the wheels, not the tires! But dealer said they swapped the wheels and tires with no fix! I still believe no one had or has a clue as to what caused my issues. The specialist from ram did admit that there was something wrong, just didn’t know what? This was after ram cares and dealers told me there was nothing wrong, it’s drives as it should just drive it. Tires would not hold balance over a few hundred miles! GOOD LUCK