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Ordered 2023 Ram 1500 Got 2024

Mountain Whiskey

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Yea, I ordered my truck but I sure as heck didn't sit and fret every moment tracking a VIN. I ordered through Criswell, they told me when it was coming, gave me an update an called when it was there. All was good. I was not hand wringing calling every two days running VINs, etc. I assumed the truck I ordered was coming and it did.

What other implications would you face with the next year truck? Higher sales tax? If you are in a socialist state like VA, personal property tax each year going forward. If you plan to keep it, you don't care about resale, if you change trucks like underwear, the newer one might be better.

Honestly that was the risk at the end of the model year. They don't follow calendar just like the government has a different fiscal year.

I would shop Mark or Chriswell since they won't honor your deal though. What do you have to lose? A couple months? It should not be an impulse buy anyway.
 

HSKR R/T

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Did you have a signed contract from dealer guaranteeing all rebates and incentives? Most dealers won't "lock in" once rives and rebates because they change all the timez and there will be verbiage in the contract stating the customer will get whatever the current rebates and incentives are upon delivery. UNLESS, it is out in the contract that current price, when ordering, is locked in.

The dealer didn't "play" him. More than likely he just don't pay attention to the contract because he was excited about getting his new custom order truck. If it started down the assembly line as a 2023 model year, then it would still be a 2023. I'm guessing he was at the end of the window for ordering, which was his risk.
 

AnthonyRI

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Model year changeover for 2023 to 2024 on ORDERS was if I recall June 10th or 11th.
@rambo73 can you post your original POC that shows the VON on it, with the date ordered?
Also, can you share with the interested public here if our price had any DEALER discount, not counting the rebates?

The only reason I can think of that the order would have been changed from 23 to 24 by RAM would have been if the order had something wrong with it, hanging it up in a pending status. Ram could have then either informed the dealer to drop it and re-submit, OR changed the MY without telling dealer. If you ordered something that was unavailable at the end of 2023, as there were many items removed from ordering, the dealer could have also just waited a week until things opened back up, not realizing or ignoring the fact that it changed a model year.

All that being said, the dealer does NOT know in advance exactly when the MY will change. On June 15th, we were told that on June 15th, all Grand Cherokee orders placed on June 15th were going to be made into 2024s. I had one ordered early that morning, the POC states 2023, it's produced, waiting to see what window sticker says when it shows up.
 

6of36

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Model year changeover for 2023 to 2024 on ORDERS was if I recall June 10th or 11th.
@rambo73 can you post your original POC that shows the VON on it, with the date ordered?
Also, can you share with the interested public here if our price had any DEALER discount, not counting the rebates?

The only reason I can think of that the order would have been changed from 23 to 24 by RAM would have been if the order had something wrong with it, hanging it up in a pending status. Ram could have then either informed the dealer to drop it and re-submit, OR changed the MY without telling dealer. If you ordered something that was unavailable at the end of 2023, as there were many items removed from ordering, the dealer could have also just waited a week until things opened back up, not realizing or ignoring the fact that it changed a model year.

All that being said, the dealer does NOT know in advance exactly when the MY will change. On June 15th, we were told that on June 15th, all Grand Cherokee orders placed on June 15th were going to be made into 2024s. I had one ordered early that morning, the POC states 2023, it's produced, waiting to see what window sticker says when it shows up.
Come on now, Anthony, you should know you can look up the window sticker, before it arrives.

 

6of36

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It is a picture of the sticker. This is the 23 I didn't accept.
 

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mynameisante

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Hold up, Anthony. According to your profile picture AND the badge that you're a site vendor with Mark Dodge, did this all happen with this Mark Dodge place everyone speaks of? Or is this from a different dealer which you chose, and not buy from your own place of work?
 

HSKR R/T

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Hold up, Anthony. According to your profile picture AND the badge that you're a site vendor with Mark Dodge, did this all happen with this Mark Dodge place everyone speaks of? Or is this from a different dealer which you chose, and not buy from your own place of work?
Ha trying to help out OP. This didn't happen at his dealership
 

AnthonyRI

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Hold up, Anthony. According to your profile picture AND the badge that you're a site vendor with Mark Dodge, did this all happen with this Mark Dodge place everyone speaks of? Or is this from a different dealer which you chose, and not buy from your own place of work?
I'm not the original poster telling the story.... just trying to shed light from our end on how the MY changes work (or don't work). I try to do that where I can to help other people out - so long as the dealership is not named I'm not bashing another dealer (though it doesn't sound like they're participating in the forum). No idea who the OP is and where he/she bought.

The anecdote regarding the Grand Cherokee 6/15 issue is an order that I placed for a customer at Mark Dodge, however, just as a comparison.
 

jimothy

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Hold up, Anthony. According to your profile picture AND the badge that you're a site vendor with Mark Dodge, did this all happen with this Mark Dodge place everyone speaks of? Or is this from a different dealer which you chose, and not buy from your own place of work?
My guess is, @rambo73 contacted Mark Dodge about an order, but decided to order at another (local?) dealer instead. Hence @AnthonyRI’s “toldyaso” reference.

Edit: looks like my guess is wrong. Still curious about “toldyaso” though.
 

AnthonyRI

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My guess is, @rambo73 contacted Mark Dodge about an order, but decided to order at another (local?) dealer instead. Hence @AnthonyRI’s “toldyaso” reference.

Edit: looks like my guess is wrong. Still curious about “toldyaso” though.
Lol the toldyaso was about an argument between myself and a colleague, all in good fun.
 

mynameisante

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Jeez, sorry guys. So much happened in this thread and got them two mixed up. My bad
 

AnthonyRI

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Jeez, sorry guys. So much happened in this thread and got them two mixed up. My bad
All good! Valid question. We're all just trying to figure out some of the crazy stuff that happens when MY changes. The order in which information and confirmation comes out regarding a model year change is all over the place.

Wrangler MY change happened in March, no pricing until late April, website in late May.
Ram HD MY change in May, pricing in June, no website yet.
Ram 1500 MY change in June, pricing same day, no website.
Grand Cherokee change in June, pricing same day, still shows 2023 on the actual ordering software and build sheets.
Etc etc.....
 

Quint

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It's good to learn about how the sausage is made, but the reality is that a good sales person / dealer should recognize when they are near the MY change and alert customers that are placing orders. I bet that this thread wouldn't have even been started had that dealer said, "Just so you know, we are near the MY deadline and there is always a possibility that your order gets changed to the next year. If that's the case, there are a different set of economics in the deal."

I would want to hear about that on the front end versus after the wrong truck and different pricing is delivered. From the dealer's perspective, they probably feel like transparency will cause some deals to fall through. I guess it all depends on how they want to run their business.
 

Darksteel165

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I would want to hear about that on the front end versus after the wrong truck and different pricing is delivered. From the dealer's perspective, they probably feel like transparency will cause some deals to fall through. I guess it all depends on how they want to run their business.
And at the end of the day the dealer still gets another vehicle allotted to them that they can jack the price up from and still sell.
Different parts of the country have differnet kinds of dealerships. North East for example are almost all scumbag dealerships, it's just an expected thing to get screwed over up here and forget transparency.

Obvious there are 3 stories here like in everything. There is likely no way OP didn't have an idea what truck they were getting, or they never filled out the correct paperwork and the dealership just ordered whatever they wanted.
If OP had\has all the correct documentation they would of known it was a 2024, and in addition you can't lock in the incentives or the date your truck will arrive and what incentives are available then without the correct paperwork.
 

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