Complaining online does do something. This is the new town square and manufacturers and publications take notice of things like this. As far as getting things fixed, yes work with your dealer. My dealer is awesome and has been very supportive. My flickering drivers side camera issue is still not resolved after replacing the entire mirror assembly so they have opened a STAR case and are trying to figure out options. Going back to issues, Ram hasn't made very many 5th gen trucks yet. They just haven't. I get seeing a few issues if they have pumped out half a million trucks, it's just numbers. People say they heard a guy with an F150 have this, a GM have that, yea, but those companies have put out 500k truck this year alone. This 5th gen has been just sloppy. Mismatched seats, missing trim, leaks, mismatch trim (chrome on one side windows, black on the other) ect. These are things an untrained regular person would find with ease let alone a factory QA. Yea, they need to make major changes and make them quick.
Final note, I still smile when I drive that truck. I took it into the mud yesterday too.