I "couldnt" get a panoramic sunroof on a bighorn on the website when I ordered but it was an option on the dealers computer when I ordered.
Same here, and I also had problems with 9 speaker sound and Ramboxes forcing unecessary changes. The dealer’s system allowed me to order the correctly configured truck. My two cents:
The configuration tool is fun but has problems and should not be depended on when making expensive decisions. Check the brochure.
Why is it when I pick the level 1 equipment group on the website now, it makes me pick the tow package. That would eliminate the 360 camera.
According to the brochure you are correct Kramersp; Limited Level 1 does not include, nor should it force, addition of the Tow Package. The conflict between the mirrors and the 360 view system was clearly an oversight... mistakes happen, hope Ram compensates those affected by their mistake and move on.
It was always correct in the dealer system
Yes SpeedyV, but I’m beginning to realize “correct” configurations seem to be relative to FCA / Ram unfortunately, depending when you ordered...
- Some early buyers of Bighorn Level 2s are missing the 400w inverter and 115v plugs they were supposed to get (brochure). Current orders with the center console list them on the sticker, but it is not clear if the bench folks (me) will get them.
- I have heard bed dividers were listed in the configuration tool (not in brochure) but they did not show up as expected by some.
- The bed step is admittedly “late avail” according to text buried in the middle of the brochure, but it is listed in the back of the brochure under the bed utility group (and was for a while in the configurator) without that caveat so I’m sure many will be disappointed to not get it.
- The metal looking bed extender pictured in the brochure as an accessory appears to be different than the identically named bed extender that comes with Ramboxes (plastic?).
My two cents (well, four now):
Ram is responsible to deliver what their brochure says we will get. If we can’t believe the brochure, then what else do we base our expensive decisions on? Love the truck but let’s not allow ourselves to be fooled. No brochure is perfect perhaps, but it’s all we consumers get.
Note: I am not a dealer or a salesperson, just a soon to be owner who has been obsessing about configurations and reading the brochure nightly. And in the morning. And at dinner.