5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

New Tungsten Love It and Hate It

Bsjoiner

Active Member
Joined
Aug 18, 2018
Messages
48
Reaction score
31
Points
18
Age
40
To set the stage for my rant, this is my 5th Ram 1500 since 2019. I have always bought fully loaded Limited trucks and ordered a fully loaded 2025 Tungsten back in January 2024.
I received a call from my salesman in June saying the Onboard Power System was not available and my truck would come without it. I was not thrilled but said it was okay.

The truck arrived in mid-September and was the first Tungsten my dealership received. I was immediately in love with the truck, and it was noticeably nicer than my previous Limited's. Right off the jump, I was annoyed the Digital Key was not available in the RAM app. There does not seem to be a date for release, and I am growing worried it will never happen.

The first few weeks with the truck were mostly good except I had several issues with the keys (tried both of them) and the door handles not locking/unlocking and the truck would not start because the key was not detected. I had three occasions where the truck would not start and said service shifter. Each time I waited 10 minutes, and it would resolve itself and start.

After about 3 weeks I started having this very loud hissing sound coming from the front wheel wells every time I would park. It would go one for 10 minutes and eventually stop. The truck seemed to run fine, no warnings and suspension seemed to ride fine. I was slightly annoyed, but these seemed to be small inconveniences.

Two weeks ago, I walk out to the truck after work, and it was completely dead. No lights or anything. Had to use the metal key to open the door. Called roadside and got a jump and drove right to the dealer. The dealer had it for two weeks and replaced the suspension air compressor and gave me a new battery. Called me last night and said it was ready for pickup. I was so happy to have my truck back and I drove straight there to pick it up. Immediately I noticed the check engine light was on and the service manager said it was because of the new battery and would go away on its on shortly. Drove it home without issue except the self-driving would not work but I suspect it was because of the CEL was on.

As soon as I pulled in the garage and got out, I heard the hissing again. I was devastated. This morning it would barely start and the key issues happened. I drove it right back and they have it now with no real idea what the problem is. I also realized last night that this truck doesn't have the auto-parking feature as it is a late availability. I don't use it all the time but I liked it and no one from the dealer told me it was a late availability.

I am just feeling defeated and have an almost $100K truck that is broken, and I don't trust the truck to even start everytime. I have been driving a mini van and now a gladiator loaner and just want this to be over.

End Rant
 
With your track record, you will probably getting a new one in a few weeks anyway...:).
Seriously though, hope they can fix it..
Gerry
Lol that's hilarious. I wish I could get a new one with no hassle but changing cars is difficult and once a year is enough for me. I have no idea about lemon laws but I may need to start reading up in my state.
 
Any update on how your truck is doing now? Thanks.
I got it back right before Christmas. Drove it for ~3 weeks without issue except the keys would be glitchy off and on. Went out to leave for work one morning in late January and it was completely dead. It has been back at the dealship for the past 3 weeks. So frustrated I want to scream.
 
Yes keep records! I'm really concerned as well about the electrical issues such as yours. I will be purchasing a Limited in about 6 months and hope they sort this issue out. Some sort of weird drain coming from somewhere. Agreed that lemon might be your option since it's gone back for the same thing multiple times. Hope you can get it sorted!
 
Yes keep records! I'm really concerned as well about the electrical issues such as yours. I will be purchasing a Limited in about 6 months and hope they sort this issue out. Some sort of weird drain coming from somewhere. Agreed that lemon might be your option since it's gone back for the same thing multiple times. Hope you can get it sorted!
I learned a long time ago never to buy a first year model. Yes, the engine has been used in various Jeeps but I'll bet the interface with the rest of the vehicle is business as usual: let the customer be the Beta tester.
 
To set the stage for my rant, this is my 5th Ram 1500 since 2019. I have always bought fully loaded Limited trucks and ordered a fully loaded 2025 Tungsten back in January 2024.
I received a call from my salesman in June saying the Onboard Power System was not available and my truck would come without it. I was not thrilled but said it was okay.

The truck arrived in mid-September and was the first Tungsten my dealership received. I was immediately in love with the truck, and it was noticeably nicer than my previous Limited's. Right off the jump, I was annoyed the Digital Key was not available in the RAM app. There does not seem to be a date for release, and I am growing worried it will never happen.

The first few weeks with the truck were mostly good except I had several issues with the keys (tried both of them) and the door handles not locking/unlocking and the truck would not start because the key was not detected. I had three occasions where the truck would not start and said service shifter. Each time I waited 10 minutes, and it would resolve itself and start.

After about 3 weeks I started having this very loud hissing sound coming from the front wheel wells every time I would park. It would go one for 10 minutes and eventually stop. The truck seemed to run fine, no warnings and suspension seemed to ride fine. I was slightly annoyed, but these seemed to be small inconveniences.

Two weeks ago, I walk out to the truck after work, and it was completely dead. No lights or anything. Had to use the metal key to open the door. Called roadside and got a jump and drove right to the dealer. The dealer had it for two weeks and replaced the suspension air compressor and gave me a new battery. Called me last night and said it was ready for pickup. I was so happy to have my truck back and I drove straight there to pick it up. Immediately I noticed the check engine light was on and the service manager said it was because of the new battery and would go away on its on shortly. Drove it home without issue except the self-driving would not work but I suspect it was because of the CEL was on.

As soon as I pulled in the garage and got out, I heard the hissing again. I was devastated. This morning it would barely start and the key issues happened. I drove it right back and they have it now with no real idea what the problem is. I also realized last night that this truck doesn't have the auto-parking feature as it is a late availability. I don't use it all the time but I liked it and no one from the dealer told me it was a late availability.

I am just feeling defeated and have an almost $100K truck that is broken, and I don't trust the truck to even start everytime. I have been driving a mini van and now a gladiator loaner and just want this to be over.

End Rant
Thats rough. A new design and top of the line model… yep going to have some issues. Hopefully the parts cannon dealership will be able to replace whatever the problem is with the air suspension. As far as the battery, seems not uncommon with 25’s that both batteries are getting changed out way too often. Doubt its battery quality, more likely a (really high) parasitic load.

Years ago techs would pull fuzes to isolate the culprit but with all the tech nowadays, hard to know if that would be the fix.
Best of luck to you, it will eventually get fixed. Glad you are in a loaner.

Maybe stop driving over snakes? sssssssssssss’
 
I used the Lemon Law on a Ranger I had purchased a a few years ago. I found a good attorney and sat back. It's the easiest thing ever. I would do it again in a heartbeat if I had an ongoing inability to resolve the problem.
 

Users who are viewing this thread

Back
Top