Senshi
New Member
- Joined
- Jan 29, 2021
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Hello! I have a 2019 1500 Longhorn 4x4 with 22k miles. Purchased new.
I started having a steering issue on Friday the 23rd of Jan. while trying to turn right at corner, wheel locked up for a few seconds and I slid into a curb causing slight alignment issue.
Brought to dealer and they did the $120 alignment for $286... Saying they needed to do more than standard alignment. Truck released to me on 25th, Good to Go I'm told.
Drove home, seemed to be fine.
Drove truck again on 27th and pulling out on main road from my house steering totally locked up. Causing me to be stuck and needed to get towed to dealer.
Was told 28th by dealer that all seemed fine. I picked up truck on 29th and drove about 4 miles and steering totally and fully locked up again and when trying to turn steering wheel a very loud screeching scream.
Steering wheel will only turn 6" or so either direction with wheels not moving. Had to have towed again to dealer...
Now the dealer told me they need to replace the power steering rack and pinion and they are on back order for 45 days....
Loner vehicle, no but they say the warranty will cover $40 per day and I will be responsible for the balance... What the???
Anyone else having or had similar steering issues?
Thanks...
I started having a steering issue on Friday the 23rd of Jan. while trying to turn right at corner, wheel locked up for a few seconds and I slid into a curb causing slight alignment issue.
Brought to dealer and they did the $120 alignment for $286... Saying they needed to do more than standard alignment. Truck released to me on 25th, Good to Go I'm told.
Drove home, seemed to be fine.
Drove truck again on 27th and pulling out on main road from my house steering totally locked up. Causing me to be stuck and needed to get towed to dealer.
Was told 28th by dealer that all seemed fine. I picked up truck on 29th and drove about 4 miles and steering totally and fully locked up again and when trying to turn steering wheel a very loud screeching scream.
Steering wheel will only turn 6" or so either direction with wheels not moving. Had to have towed again to dealer...
Now the dealer told me they need to replace the power steering rack and pinion and they are on back order for 45 days....
Loner vehicle, no but they say the warranty will cover $40 per day and I will be responsible for the balance... What the???
Anyone else having or had similar steering issues?
Thanks...