Navigation screwed up?

[limechallenger]

So ,I've got a 2020 Rebel with the 12 inch screen. I recently went to Michigans U.P. on vacation. While I was up there I tried to use my in truck navigation . Whenever I tried to use the search function to locate my next destination, it would say "searching offline" and then it would never find the destination! While I was travelling I could see that it was following my route, so I assume it was communicating with the satellite system
Why was it not able find my destinations?

 

[Malodave]

There is a Map Database in the Infotainment system. I just updated my Software and 2022 maps 2 weeks ago.

Malodave

 

[HSKR R/T]

So ,I've got a 2020 Rebel with the 12 inch screen. I recently went to Michigans U.P. on vacation. While I was up there I tried to use my in truck navigation . Whenever I tried to use the search function to locate my next destination, it would say "searching offline" and then it would never find the destination! While I was travelling I could see that it was following my route, so I assume it was communicating with the satellite system
Why was it not able find my destinations?

You can't use the search function unless you have paid for the SiriusXM guardian subscription. Which is ridiculous for what you get with it. Just use Google maps on car play or Android auto. More accurate and easier to use.

 

[Darksteel165]

You can't use the search function unless you have paid for the SiriusXM guardian subscription. Which is ridiculous for what you get with it. Just use Google maps on car play or Android auto. More accurate and easier to use.

It should still work if you use a street address shouldn't it?

 

[HSKR R/T]

It should still work if you use a street address shouldn't it?

If you know the address you can type in the address and it will accept it. But you can't search for addresses

 

[RamCares]

So ,I've got a 2020 Rebel with the 12 inch screen. I recently went to Michigans U.P. on vacation. While I was up there I tried to use my in truck navigation . Whenever I tried to use the search function to locate my next destination, it would say "searching offline" and then it would never find the destination! While I was travelling I could see that it was following my route, so I assume it was communicating with the satellite system
Why was it not able find my destinations?

Hello, Please send us a private message with your VIN and the present software version. We will be glad to assist you further. Sylvia Ram Cares

 

[limechallenger]

Well ,when I was up north ,I did enter the actual address in the search bar and it did not find anything!

 

[FLiPMaRC]

Well ,when I was up north ,I did enter the actual address in the search bar and it did not find anything!

You can NOT use the Search bar if you don't have a paid subscription.

You can use the "Where To?" function in the bottom left corner to search for addresses.

https://www.gm-navigation.com/wp-content/uploads/2021/09/WhatsApp-Image-2021-09-07-at-3.59.13-AM.jpeg

 

[limechallenger]

Hello, Please send us a private message with your VIN and the present software version. We will be glad to assist you further. Sylvia Ram Cares

Where do I find what software version I have?

 

[Jako]

Where do I find what software version I have?

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