I downloaded the new 2024.03 maps and put them on a USB drive just like I've done in the past. I had the USB in while I was driving to an out of town meeting about 90 minutes away. It didn't complete update during the drive, but I had to turn my truck off and go to work. When I got back, there was a message saying to reinsert the USB drive (see pic below). About 60 seconds after reinserting the drive, a message came up that there wasn't enough free storage space on your system (see pic below). Now the Nav is even more useless and I can't even load the old maps back in. The only reason this is an issue is because I'm going up in the mountains in 2 weeks and cell service is spotty so Carplay won't work everywhere. If I were staying in town, I'd use Carplay if needed. Anybody know if there's a way how to clear the memory in the Nav to free up storage space?
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Navigation Maps Won't Complete Update - Out of Free Storage after Update Attempt
- Thread starter wegasque
- Start date
There are no temporary files on it. The only files that are on it are the 8 files I downloaded from the website.
Arth
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I had this exact issue on my 1500. To cure it I had to do a complete profile delete and radio reset.
Once I did that I was able to update the maps.
I caused this issue from not letting the truck run with the engine on. Found out the hard way the truck shuts off after 30 minutes if the ignition is left in run without engine running.
Once I did that I was able to update the maps.
I caused this issue from not letting the truck run with the engine on. Found out the hard way the truck shuts off after 30 minutes if the ignition is left in run without engine running.
I tried the reboot. No luck, it's still the same.
I deleted my profile and recreated it and it's still the same. Looks like I'm headed to the dealer.
I believe the purpose of removing your profile and resetting is to clear as much memory as possible. If you recreated your profile before attempting to reload the maps, try it again with no profiles stored - like a clean install.
I probably did. I'll give it another shot tomorrow. Thanks.
Arth
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Clear profile and do a complete factory reset to the radio.
Once reset is done plug in USB and try again. That worked for me and after maps were fixed then I was able to set my stuff back up.
The one time I tried to do a update from USB mine had problems. Tried everything but dealer had to replace the radio.
I got a lecture about doing updates from USB from the dealer but they covered it under warranty.
Tom
I got a lecture about doing updates from USB from the dealer but they covered it under warranty.
Tom
gskowronek
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You need a new radio unit, dealer will replace for free if under warranty, if no warranty u may be screwed. Same thing happened to me.
Never update unless car is running
Never update unless car is running
gskowronek
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USB is the ONLY way to do it, maps don't update OTA
Not the only way... My dealer updates mine for me anytime I have a recall.
Tom
I wanted to provide an update on this. The dealer had my truck for about a week and a half as they chased down the issue. They ended up replacing the radio and the media hub. They couldn't find the actual cause but they suspect that the media hub failed and somehow affected the radio. Service Advisor said that the tech didn't update the maps because he thought they would come with the newest version. I checked and the maps are from 2021. I'll be updating those this morning before my trip to the mountains.
Yup...with a USB stick in the dash. They update the radio firmware the same way too.
