formula233
Member
Late March I bought a 2019 Rebel from Lindsay Dodge in Manassas Va. 2 weeks later I have a charging problem and the center instrument cluster would go dead from time to time. Truck in and out of shop 6 times over the next 3 months. FCA offered me a compensation of 4500$ and a 6 year 100k 0 deductible warranty for my troubles. FCA failed to check and see I had already bought a 100k 10 year 100 deductible warranty when I bought the truck. So I ask them to match what I had warranty wise in a email but never got a written response to that ? back. I could cancel my ext warranty and get my 3150$ back. FCA person seemed to like do everything by phone and word of mouth and I ask several time to put it in writing... SO I wanted to explore what kind of deal I could get by trading the truck in on a new one. The sales manager at Lindsay after hearing my troubles said, that is crazy and we should trade you out the truck for a new one.. I said great. They took mine back to appraise it so I was anxious to see what they were going to give me. in the mean time he had a sales person show me some trucks, test drove one having my hopes up to trade mine in that day. But after a bunch of time in the dealer they would not give me a $$$ amount until they get a CDI code from FCA??? SO back in touch with FCA to tell them the dealer needs a CDI to give me a trade value for my truck. FCA came back with a offer of 4500$ and the CDI # so away I went back to the dealer. Well the TI value they gave me was 6k under Kelly BB of trade in value. So no way I can make a trade deal. Back to FCA and now FCA is saying the CDI number was in lieu of the ext warranty????? No body every mentioned that in writing that I was giving up the warranty right for the CDI that I had no idea if I was going to execute that until I got numbers in hade from the dealer. SO now FCA says that the 4500$ and no ext warrant is the final offer??? So I got SCAMed into requesting the CDI just to get a trade in value on my truck to see if it made since to get a new truck from the dealer. That practice seems un ethical to me from the dealer especially after the sale manager said we should trade you out for a new truck then really low balled me on the trade in value. Not sure what to do now. I seemed boxed into a corner as FCA want a answer on the 4500$ NO warranty final offer by end of Monday 11/2.
I am into keeping it but they have rescinded the warranty offer since I took the CID as I had to for the dealer to give me the trade in figures??????????? Now I don't want to CID as we are about 12k off from where I can afford but wanted to see what deal was available before taking it or the cash/warranty. The thing with FCA is I don't have anything writing about this deal until early this week. This has been going on for 8 weeks now. FCA seems to keep forgetting I needed the CID just to see where I am. They said I said I was trading the truck and didn't need the warranty. Well yes that would be true but the dealer did not play nice with the trade in value. SO I want to keep the truck and take the original offer of 4500$ and the 6/100k warranty they 1st offered.
