Limited head rest different

[mhb1638]

Has anyone seen this? Or what's the normal headrest? All four of my headrests are different. One side is smooth, other isn't. dealership and I went and looked at another Limited and it was same way. They ordered me a "limited" headrest and it came in different than what i have now. Anyone confirm what I should have or is it just how leather acts?

 

[Gondul]

Leather is a natural product and will have a lot of variation in grain pattern
Unless they match the grain pattern, they will all be different.

 

[Jordan2929]

We had a denali that had all the leather matching PERFECTLY, so perfect that I looked a little closer and noticed a pattern... kept looking and it was without-a-doubt not natural. They were clearly using fake leather or some sort of high grade vinyl. Ram uses actual leather from a cow, not from some plastic factory. Differences in grain size is completely normal It's just the sign of genuine leather.

 

[mhb1638]

Ok thanks guys

 

[Bleda2002]

The Denali may not have been plastic, it just wasn't top grain leather. A lot of care companies use actual leather, but it's split grain and they actually roll a top grain pattern on it instead of using actual top grain.

 

[MJP]

The Denali may not have been plastic, it just wasn't top grain leather. A lot of care companies use actual leather, but it's split grain and they actually roll a top grain pattern on it instead of using actual top grain.

My front headrests have. Smooth finish on the backside and my rear headrests have a very slight grain. Each set matches each other though.

 

[mhb1638]

My front headrests have. Smooth finish on the backside and my rear headrests have a very slight grain. Each set matches each other though.

And this is why I'm not sure if I should elevate this to FCA or not. According to the dealership, in order to go any further with the headrests I have to elevate it to customer care and probably order all four.

 

[k1kelley]

My limited has some variation in the headrest leather texture, but I would expect that with real leather.

 

[MJP]

And this is why I'm not sure if I should elevate this to FCA or not. According to the dealership, in order to go any further with the headrests I have to elevate it to customer care and probably order all four.

Leather obviously has slight variations but it shouldn't be dramatic. If you're not happy with them I would absolutely elevate it and get new ones. I'm very particular when it comes to stuff like that so I would do it.

 

[silverbullet]

Nothing normal about that IMO. They should both look the same not from two different trim lines...I'd make a stink about it.

 

[ericd]

I have a lot of mis matching panels on the seats as well. I can appreciate small variations for natural leathers but mine are completely different like yours. I have perfectly smooth panels in some then ones that have all the little "bubbles" like your first headrest.

 

[Fidomac]

Has anyone seen this? Or what's the normal headrest? All four of my headrests are different. One side is smooth, other isn't. dealership and I went and looked at another Limited and it was same way. They ordered me a "limited" headrest and it came in different than what i have now. Anyone confirm what I should have or is it just how leather acts?

Natural variation in leather.......

 

[MJP]

Natural variation in leather.......

Natural variation in leather.......

I have three with heavy pebble grain and one perfectly smooth. Totally not normal. The grains should be close in texture from the factory. I owned at least 20 vehicles with leather from Japanese to Swedish to German and never had a variation like found in my truck. My dealer said it’s not normal and ordered a new one for me.

 

[zx3junglist]

I feel like this is something to be proud of. Look, the leather in my truck is so luxurious that you can tell there's variation in the real leather.

 

[MJP]

I feel like this is something to be proud of. Look, the leather in my truck is so luxurious that you can tell there's variation in the real leather.
[/QUOTE
Wish I could say I agree but unfortunately I don't. No disrespect meant to you at all btw. We are just not on the same page about the issue.

 

[zx3junglist]

We can agree to disagree, that's fine. After writing this I went out and checked my front headrests, and the back of them has a slightly different texture and that made me happy. I love the leather in these things, it's sublime.