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Leveling kit issue for 2019 Limited with ORP and Air Suspension

ncsu03ee

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Apr 17, 2019
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I've been having the toughest time with my dealership. They screwed up a tire install, and as a nice gesture offered to level my truck and install larger tires (295/60R20 Nitto Ridge Grapplers). I jumped on this because, well, why not!?

They installed the kit. I drive it home, noticing that the truck feels like the suspension is completely gone. The front in bounces around 3-4 times when going over small bumps. Ok, it is lifted. Maybe the ride will be slightly rougher?

After it sits in the driveway for a bit, I get out to run an errand. As soon as I start it up it throws an error code about payload, and the air suspension is disabled. I finally get that cleared out, and have to put it in Aero mode.

I call the dealership, and they inform me that with this lift, when in normal mode, the truck is actually in Off-Road mode. That's the way it has to be apparently. THAT IS A ROUGH RIDE. So, what I've had to settle with is keeping it in Aero mode all the time.

I've seen a lot of internet posts about their lifts not affecting their air suspension. Am I the only one with this issue?
 
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Jan 20, 2021
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IT sounds like they only put the leveling links on your truck which will max out the air suspension. Had they put a spacer on the strut and then the leveling links you would still have access to off-road 1 & 2 while not feeling so tight in the suspension.
 

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