KEY NOT DETECTED WHILE IN POCKET?

[YoutubeRealTimeReviews]

So I've had my 2020 ram sport new body for 2 weeks. I'm facing my first issue, small but annoying. The "smart" key is in my pocket I goto start the truck and it says "key not detected". The damn key is in my pocket! It just starting doing this today. At times it works at times I have to put my key upto the push button start then it works. NOT COOL! I came from a Honda hearing things about ram reliability and this is concerning. I have 908km on my truck.

Is this normal?

 

[User_3336]

My Jeep Grand Cherokee will not open the door sometimes when the key fob is in my pocket.
Should not be a proximity issue.

 

[YoutubeRealTimeReviews]

This is unacceptable! Whats the fix?

I have tried both keys

 

[Bearman95]

Make sure you don’t have your cell phone in your pocket. My passive locks will not work on my Laramie sport if I have my cell phone in the same pocket. Will possibly keep the ignition from working also.

 

[YoutubeRealTimeReviews]

Its not in the same pocket, I have had countless vehicles with prox keys and never had this issue, is this a known issue with the ram?

 

[Kazoo]

RFID Blocking wallets like the Ridge Wallet messes with signal...

 

[kapinallinen2]

Short of equipment failure, what is possible. It could be interference from nearby RF sources ie, EMI?
Not much help, short of breaking out a spectrum analyzer to see whats around you. Does this happen just at your residency?

 

[OldMarine]

You should have 2 keys...are they both having the same issue?

 

[Rick J]

Its not in the same pocket, I have had countless vehicles with prox keys and never had this issue, is this a known issue with the ram?

This is not a known/common problem. Especially with both key fobs. I know it's a longshot but you might change the battery in one of the fobs to see if that helps. Maybe they had a bad batch of batteries when they put yours together. Only other thing I can think of is take it to the dealer.

 

[Rupp]

Yep, I had the same issue and it was the battery.

 

[radarme]

So I've had my 2020 ram sport new body for 2 weeks. I'm facing my first issue, small but annoying. The "smart" key is in my pocket I goto start the truck and it says "key not detected". The damn key is in my pocket! It just starting doing this today. At times it works at times I have to put my key upto the push button start then it works. NOT COOL! I came from a Honda hearing things about ram reliability and this is concerning. I have 908km on my truck.

Is this normal?

Have you replaced the cargo lights or 3rd brake light with led bulbs? I started getting the key not detected after I installed those... very sporadic... not often enough to bother me though.

 

[Kevlars]

Also if your garage door opener light is LED. Have a BMW 5 series that started acting up when I put the LED’s in. It’s not just a Ram issue, something about the frequencies of some LED’s that interfere with the signal.

 

[deberwein2]

I am having same issue where I can remote start truck get in hit brake and it dies. It tell me that FOB not detected. Even touching the FOB to the start button is not working. I have replaced the battery twice now. All functions on the FOB work; remote start, lock and unlock, tailgate open, and passive entry.
It has been at the dealer now for three days and they are telling me they cannot find an issue.

2019 ram 2500 Laramie
Granite
12k miles

 

[Sal731]

Try changing the battery

 

[ayoslickxd]

Ive read this happen when lights bulbs changed to led .. Like its happening to me today and i changed my 3rd brake light to led

 

[Cmcx2011]

I am having same issue where I can remote start truck get in hit brake and it dies. It tell me that FOB not detected. Even touching the FOB to the start button is not working. I have replaced the battery twice now. All functions on the FOB work; remote start, lock and unlock, tailgate open, and passive entry.
It has been at the dealer now for three days and they are telling me they cannot find an issue.

2019 ram 2500 Laramie
Granite
12k miles

Hope it works out for you. Curious to know what the resolution will be...

 

[Sal731]

They will need these short handed chips to make new key fobs. They are gonna have to resolve this issue. I would be sick if my truck didn’t start

 

[5thGenShadow]

I have the same issue, i can open and lock the doors no problem, i can remote start but have to press the start with the key fob, but to start normally, i have to press the key fob to the start button. I replaced the batteries in both keys and that didn't fix it. I don't have a problem with the truck shutting off. If i have a passenger get in or out, when they close the door with a little bit of force, i get a notification that the key fob has left the truck... The dealer has had it for a week and no update yet as to what it is

 

[Maple]

If i have a passenger get in or out, when they close the door with a little bit of force, i get a notification that the key fob has left the truck...

That sounds like a loose wire on the receiver block.

 

[5thGenShadow]

That sounds like a loose wire on the receiver block.

Finally got it back from the dealer after almost two weeks. The ended up replacing the main unit and the antenna!!! Glad to get my truck back!!!