Is RamCares Still Active????

[snj1013]

So, has anyone heard from @RamCares lately??? I've messaged them about an issue and haven't heard back. When I searched, I don't see much content from them over the couple of weeks, but I don't know if I'm missing something in the search.

 

[GMetal]

union strike?

 

[Scram1500]

They got tired of the fool's errand

 

[mikeru82]

Everyone bashes on @RamCares, but they helped with getting the RF hub and rear window replaced instead of continuing to try to seal it with silicone. Dealership seemed to be dragging their feet until RamCares got involved. I think people have an unrealistic expectation about what they're actually able to do. Maybe it's the name. Perhaps if they changed it to RamHelp?

 

[Darksteel165]

Everyone bashes on @RamCares, but they helped with getting the RF hub and rear window replaced instead of continuing to try to seal it with silicone. Dealership seemed to be dragging their feet until RamCares got involved. I think people have an unrealistic expectation about what they're actually able to do. Maybe it's the name. Perhaps if they changed it to RamHelp?

Perhaps if they had the power to do anything ever called customers back, and were ran by the actual company and not outsourced to some firm that hates working.
I had 2 of my case managers quit working for "ramcares" and they were both very happy when they were telling me I would need to wait for a new case manager because they gave their 2 week notice.

When I go to the dealership and I'm told it's a 3 year wait to HAVE MY TRUCK LOOKED AT and they hand me a card and write down the number for Ramcares and Ramcares had no power to do anything about it there's a problem.

I have gotten responses even on this fourm where instead of using my name, they refer to me with the name as the previous Ramcares person, Ramcares is a joke and you might of lucked out but in all it's terrible and should be broken down and recreated.