Good afternoon and thank you Futureboy 61 for joining the conversation. By way of introduction I retired after 40 years as a JBL dealer and company owner in the touring and AV contracting business. My life has been good sound and I still play in a band (bass and guitar) and love good sound.
I recently purchased a 2021 Ram 1500 Limited with the HK19 speaker system. Overall the system is good with nice imaging and detail but the subwoofer gain and timing have been a problem. I am basing my observations on listing to HR FLAC and DSD files through the USB input. I have not run any tests but my ears tell me that the sub arrives first (to early, ahead of the other speakers) and is roughly 5 to 8 dB to hot (loud). I also believe the crossover is set to high - I would guess 200 Hz and the slope is to low. And, It is very peaky with a noticeable bump round 80 to 100Hz and makes all music sound flabby. Some bass heavy songs like Pink Floyd are unlistenable as all you can hear is that one peak (and this is with the bass control set at -6). Other HK system I have owned in competive cars didn't need any change to the settings - maybe a small "smily face" for some cuts.
I know that the gain structure and signal delay are baked into the amps DSP but was wondering if HK had issued a Service Bulletin to FCA to reduce the gain on the sub and correct the arrival timing for a new Ram? If so what is the Bulletin number? If not is there a way to access the DSP and make a correction on my own or can I hire someone to do that? I would really like to leave the system stock to keep the warranty in place and take advantage of the technology your guys have to work with.
If the DSP cannot be reprogrammed or altered - what do you recommend to a) reduce the subwoofer gain to blend in with a flatter and more balanced playback and b) correct the timing. I would add a coil in the speaker line but that only reduces the highs coming to the sub. I can certainly feed a separate amp/DSP with the sub signal but feel after paying big dollars for this truck it should be right out of the box.
I have owned a number of cars with your systems and they have all been great. This was a disappointing surprise. Any help would be greatly appreciated! And I know from reading the forum that I am not alone in these observations.
Any information would be greatly appreciated. Thank you.
Yes you are experiencing exactly what many of us are with the HK system. You are spot on with your observations. Don't bother putting polyfil in the sub, I stuffed it which made is sound worse. Then i took most of the polyfil out and left only the proper amount which didn't do much.
There is no TSB or 'fix' for this system as it comes stock. Seems like we're going to be stuck with it.
The absolute best thing you can do without adding peripherals to your system is to disconnect the sub. It's like magic when you do. It cleans up the sound and suddenly you can put the EQ bass slider into positive territory and you finally get some midrange coming through.
The door 6x9's have enough bass to do the job and you end up with a much flatter EQ curve. I find my EQ us usually the slight smiley as you described. But damn it's finicky as I'm tweaking the bass & treble constantly depending on the track that's playing.
Just unhook your sub, you'll be much happier overall and if RAM ever does 'fix' it you can just plug your sub back in.