Hemi 5.7 eTorque unavailable for new builds?

[Bas]

That is what I was told by a dealer who said he would try to create a factory order for me: "Currently, RAM is not allowing the exact build you shared to even be configured nor ordered. The 5.7L V8 MDS VVT e Torque Engine as a whole is currently not available to be built."

Of course in the same email he tries to sell me a different trim that he has on his lot, so taking it with a grain of salt but am curious.

 

[Edwards]

Did you make sure he was creating it as a "sold order"? I think that's the only way you can order one right now. If it's not a sold order, it's just dealer stock.

 

[DeanKing]

There are some quirks with the ordering system. 4 weeks ago when I placed my order, my dealer could not do it. Something about the seats in the Sport Appearance Package were a problem. He had to go through his RAM support contact. They have a special name for those people but I forgot what it was. Apparently that person has a different ordering system and they were able to put through the order. Or so I am told. I am awaiting my VON to start tracking. I ordered the eTorque so when I get my VON, I will post if it is held up.

 

[KJRam]

There are some quirks with the ordering system. 4 weeks ago when I placed my order, my dealer could not do it. Something about the seats in the Sport Appearance Package were a problem. He had to go through his RAM support contact. They have a special name for those people but I forgot what it was. Apparently that person has a different ordering system and they were able to put through the order. Or so I am told. I am awaiting my VON to start tracking. I ordered the eTorque so when I get my VON, I will post if it is held up.

If it’s been 4 weeks and you still don’t have a VON, it was never ordered. You get the VON the second after they hit the submit button. The VIN can take a few days/weeks.

 

[Dontra]

There is a hold on etorque and air ride. Hopefully the supply will catch up soon

 

[DeanKing]

If it’s been 4 weeks and you still don’t have a VON, it was never ordered. You get the VON the second after they hit the submit button. The VIN can take a few days/weeks.

My issue was that my salesperson could not hit the button. It had to go through the special Ram person the next business day. I didn’t even know about a VON until I read about the tracking thread here. I called yesterday and am awaiting a call back. If I don’t have an order I am going to have some questions what they have been doing with my deposit for a month.

 

[768mph]

The only reason I have the eTorque is when I ordered back in May, the eTorque was the only option and the regular Hemi could not be ordered. I almost canceled it but was curious. So I kept it and got it in September.

 

[jamesfg]

Guess I got lucky my dealer got my Rebel as it was. I'm disappointed it doesn't have remote start (which I can add later) nor keyless entry. Take the good with the bad.

 

[Mike67]

Just told by my dealer that order on hold until 10/05 for the etorque.
I put in my order on 9/22, but he didnt say anything until I texted him with a change to the order today. All I wanted to do was add the BUG.
I really wish they were more communicative.
When we originally ordered he said call in a month for an update.
Then after reading these forums, I asked for VON and VIN, he said remind him in a couple of weeks.
Not sure why I have to remind him, I assume he could put a calendar entry on his phone to get back to me.
Just frusrrated.

 

[Newb]

Anyone have any further information? I just placed an order but was told I couldn't add etorque to the 5.7 until January at the earliest.

Very frustrating as it's a feature that really appeals to me!

 

[Mike67]

Latest update from my dealer was that it was still no orderable, no update on when it would be.